Innovate - September 09 - Focus On... The Candidate Experience - What Do Candidates Expect?

In an increasingly competitive candidate driven market, delivering a quality experience is an essential element in determining the success of your recruitment strategy and ensuring a positive image of your company is conveyed at all times.

Communication is key: from the initial acknowledgement of all applications, it is essential to maintain regular contact and ensure your candidates are updated at every stage of the process.

Consider the following issues to help improve the candidate experience: -

All Applications are people: Candidates choose to apply for your vacancies because they have a genuine interest and believe they are suitable for the role. They have taken the time to complete an application and they need to be addressed accordingly even if you have received high volumes.

Cross matching of candidates: Use your applications efficiently and consider the suitability of applications for positions throughout the business to offer even more candidates the chance to work with your organisation.

Job Alerts by email: Provide interested candidates with the option to receive details of the latest vacancies by email.

Prompt communication: Deliver a professional image of your business and an efficient application process by communicating the outcome of each and every application as soon as possible.

Open access to vacancies: Candidates can apply immediately for vacancies without having to register details.

Real time access: stay ahead of the competition and identify high quality candidates as soon as they apply.


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