Senior Information & Security Operations Specialist

Location: Wimbledon
Salary: Competitive Salary
Contract Type: Permanent, Full Time
Status: {Status}

Position: Information Security Operations Senior Specialist

Employment Type: Permanent Monday to Friday - 35 hours per week

Reporting to: Information Security Operations Manager

Location: HOMEWORKING but must be based within commutable distance to our Head Office in Wimbledon

Domestic & General’s purpose is to keep our customer’s world running by delivering an essential service that never lets them down. We are on an exciting journey, transforming our business in line with the Group’s Strategy outlined in an ambitious five-year plan.

Main duties include:

  • Assisting the Solution Architect in defining the future state solution Monitor the managed security services (MSS) platform and its activities
  • Maintain computer systems at an acceptable level of risk
  • Manage and resolve security incidents and events to protect corporate IT assets
  • Carry out vulnerabilities scanning and ensure that regular penetration tests are performed for any new or changing applications/services /websites /APIs
  • Identify threats against and vulnerabilities in computer assets. Implement remediation plans to mitigate vulnerabilities
  • Provide assurance on the effectiveness of controls in place to protect company computer systems and the integrity of operational processes supporting them e.g. network controls, firewalls etc
  • Contribute to verification of Cloud controls
  • Monitor IT hardware and software against build standards
  • Provide security and risk guidance for IT projects, including the evaluation and recommendation of technical controls
  • Maintain dashboards that provide meaningful metrics for IT computer systems (e.g. cross platform patch management and anti-malware status)
  • Work closely with Service Delivery Operations - Network and Server support teams
  • Creating epics and user stories and assisting in managing and prioritising the product backlog


    Experience and Capabilities Essential

  • Prior experience in IT Information Security and Security Operations
  • Strong hands on experience in supporting Microsoft and Unix systems. Have had exposure of a variety of platforms (such as Checkpoint, CISCO)
  • Knowledge of security and control frameworks, such as ISO 27001, PCI DSS, CobiT and ITIL
  • An understanding of fundamental principles of information technologies
  • Experience of Cloud (AWS, Azure), operating systems (Microsoft; UNIX Linux and Apple), Firewall (Checkpoint, Cisco ASA), Proxy ZScaler & F5 (LTM, ASM, GTM)
  • Broad knowledge of IT architecture and underpinning technologies
  • Knowledge of technological trends and developments in Cyber Threat mitigation, information security and risk management
  • Excellent high-level understanding of technologies that are used to support a significant Business Operation: Systems, Infrastructure components, Middleware e.g.:
  • ServiceNow and ITSM Toolsets
  • Technical knowledge and understanding of all infrastructure services (Server, Network, Telephony, etc.)



  • Professional certification: CISSP, CISM, CISA or other information security credentials
  • Platform certifications (e.g. Microsoft Server, SQL, Unix, Linux, Checkpoint, Cloud)
  • Knowledge of technological trends and developments in the area of Cyber Threat mitigation, information security and risk management
  • Excellent high-level understanding of technologies that are used to support a significant Business Operation: Systems, Infrastructure components, Middleware etc


    In return, we offer:

  • Competitive salary and discretionary bonus
  • Salary Finance – a dedicated online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan – claim money back towards essential healthcare, including a virtual GP service)
  • Matched pension
  • 25 days’ annual leave with an annual option to buy up to 5 additional days of annual leave
  • Life Assurance (4 x salary)
  • Access to health and wellbeing services
  • Cycle to Work Scheme (bike & cycling equipment worth up to £1,000)
  • Corporate Discount (up to 50% discount on the costs of D&G Protection Plans)
  • Access to ‘D&G Discounts Benefits Website’ with exclusive shopping discounts, cashback and travel services for all UK employee


    Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.

For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we’re the UK’s leading provider of appliance breakdown protection, developing products and services to meet your needs.

We provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.

We look after 23.9 million products and, through our expert service network, we repair or replace 2.9 million appliances every year*.

It’s our mission to keep your world running by delivering a service that never lets you down.


Attractive company pension scheme.

D&G Plan

Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.

Employee discounts

Access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers.

Life Assurance

Employer funded cover of 4x basic salary.

Cycle to work scheme

Tax efficient bike and cycling equipment worth up to £1000.

Car Leasing

The carbon neutral Car Scheme is provided by Tusker and is the smarter way to run a car. A fixed monthly amount is taken directly from your gross salary and in return, you get to say hello to a brand new car, with no deposit.

Employee Assistance Programme

Our EAP provider ‘My Healthy Advantage App’ gives you access to support from qualified counsellors, 24 hours a day, 7 days a week.


The annual entitlement is 25 days holiday, with the opportunity to buy up to one additional week per year.

Travel Loans

Interest free loans to help spread the cost of annual travel tickets.

Health & Wellbeing

Discounted gym membership, online virtual workout sessions, online culinary classes.

Training Opportunities

Training opportunities as well as clearly defined career progression.

Health Cash Plan

D&G enrols all employees in a Health Shield health cash plan, paid for by D&G, which enables cashback (up to set limits) towards the cost of essential healthcare, including dental and optical.

Finance Loans & Savings

D&G have partnered with SalaryFinance to offer lending and saving facilities through payroll, together with financial wellbeing and support services through a dedicated online portal.

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