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Senior Information & Security Operations Specialist
Permanent, Full Time
Position: Information Security Operations Senior Specialist
Employment Type: Permanent Monday to Friday - 35 hours per week
Reporting to: Information Security Operations Manager
Location: HOMEWORKING but must be based within commutable distance to our Head Office in Wimbledon
Domestic & General’s purpose is to keep our customer’s world running by delivering an essential service that never lets them down. We are on an exciting journey, transforming our business in line with the Group’s Strategy outlined in an ambitious five-year plan.
Main duties include:
Assisting the Solution Architect in defining the future state solution Monitor the managed security services (MSS) platform and its activities
Maintain computer systems at an acceptable level of risk
Manage and resolve security incidents and events to protect corporate IT assets
Carry out vulnerabilities scanning and ensure that regular penetration tests are performed for any new or changing applications/services /websites /APIs
Identify threats against and vulnerabilities in computer assets. Implement remediation plans to mitigate vulnerabilities
Provide assurance on the effectiveness of controls in place to protect company computer systems and the integrity of operational processes supporting them e.g. network controls, firewalls etc
Contribute to verification of Cloud controls
Monitor IT hardware and software against build standards
Provide security and risk guidance for IT projects, including the evaluation and recommendation of technical controls
Maintain dashboards that provide meaningful metrics for IT computer systems (e.g. cross platform patch management and anti-malware status)
Work closely with Service Delivery Operations - Network and Server support teams
Creating epics and user stories and assisting in managing and prioritising the product backlog
Experience and Capabilities Essential
Prior experience in IT Information Security and Security Operations
Strong hands on experience in supporting Microsoft and Unix systems. Have had exposure of a variety of platforms (such as Checkpoint, CISCO)
Knowledge of security and control frameworks, such as ISO 27001, PCI DSS, CobiT and ITIL
An understanding of fundamental principles of information technologies
Experience of Cloud (AWS, Azure), operating systems (Microsoft; UNIX Linux and Apple), Firewall (Checkpoint, Cisco ASA), Proxy ZScaler & F5 (LTM, ASM, GTM)
Broad knowledge of IT architecture and underpinning technologies
Knowledge of technological trends and developments in Cyber Threat mitigation, information security and risk management
Excellent high-level understanding of technologies that are used to support a significant Business Operation: Systems, Infrastructure components, Middleware e.g.:
ServiceNow and ITSM Toolsets
Technical knowledge and understanding of all infrastructure services (Server, Network, Telephony, etc.)
Professional certification: CISSP, CISM, CISA or other information security credentials
Platform certifications (e.g. Microsoft Server, SQL, Unix, Linux, Checkpoint, Cloud)
Knowledge of technological trends and developments in the area of Cyber Threat mitigation, information security and risk management
Excellent high-level understanding of technologies that are used to support a significant Business Operation: Systems, Infrastructure components, Middleware etc
In return, we offer:
Competitive salary and discretionary bonus
Salary Finance – a dedicated online portal offering lending and saving facilities, financial wellbeing and support services
Health Cash Plan – claim money back towards essential healthcare, including a virtual GP service)
25 days’ annual leave with an annual option to buy up to 5 additional days of annual leave
Life Assurance (4 x salary)
Access to health and wellbeing services
Cycle to Work Scheme (bike & cycling equipment worth up to £1,000)
Corporate Discount (up to 50% discount on the costs of D&G Protection Plans)
Access to ‘D&G Discounts Benefits Website’ with exclusive shopping discounts, cashback and travel services for all UK employee
Domestic & General are an equal opportunities employer, which means we treat people fairly. We view all applications equally, regardless of gender, colour, ethnic background, religion, disability, age, sexual orientation, gender reassignment or marital/family status. We also have a thorough referencing process, which includes credit and criminal record checks.
For over a hundred years, Domestic & General have been a trusted provider of aftercare for millions of domestic appliances. Today, we’re the UK’s leading provider of appliance breakdown protection, developing products and services to meet your needs.
We provide protection, maintenance and support for a broad range of domestic products and consumer electronics, ranging from televisions to washing machines to boilers.
We look after 23.9 million products and, through our expert service network, we repair or replace 2.9 million appliances every year*.
It’s our mission to keep your world running by delivering a service that never lets you down.
Attractive company pension scheme.
Free Domestic & General protection plan - one free plan each year with access to discounted rates of up to 50% on additional plans, including referrals for family and friends.
Access to discounted Sky TV and broadband packages, together with a range of discounts for 100s of online and high street retailers.
Employer funded cover of 4x basic salary.
Cycle to work scheme
Tax efficient bike and cycling equipment worth up to £1000.
The carbon neutral Car Scheme is provided by Tusker and is the smarter way to run a car. A fixed monthly amount is taken directly from your gross salary and in return, you get to say hello to a brand new car, with no deposit.
Employee Assistance Programme
Our EAP provider ‘My Healthy Advantage App’ gives you access to support from qualified counsellors, 24 hours a day, 7 days a week.
The annual entitlement is 25 days holiday, with the opportunity to buy up to one additional week per year.
Interest free loans to help spread the cost of annual travel tickets.
You Have already applied for this vacancy, please go to your account to see your progress.
Domestic & General (D&G) Privacy Statement
This privacy statement is applicable to UK and EU candidates only.
The following explains how we Domestic & General (D&G) (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Domestic & General (D&G), Swan Court, 11 Worple Road, Wimbledon, London is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide. As part of our Data Controller responsibilities we have an assigned Data Protection Officer (or equivalent). Emma Hall can be contacted at email@example.com
The recruitment software we use via this website is supplied by Net-Worx (2001) Ltd (trading as networx) and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
networx can be contacted at: The Engine House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP.
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.
We collect your data for statistical analysis or to extract it as part of a successful employee process in to our HR/Payroll system.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
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