Digital Transformation Partner

We’re currently on a digital journey and have a number of roles we’re looking to incorporate into this. We have a digital plan in place and are looking for a Digital Transformation Partner to enable organisational effectiveness and services.

Working alongside the Digital Transformation Manager, as our Digital Transformation Partner you will play an integral part in allowing the Group to achieve its digital ambitions; improving customer experience / service and improving organisational efficiencies through the digitisation of service delivery and internal processes.

This role will be a key in the delivery of the organisation’s business transformation / change portfolio through the implementation of effective service design, focussing on digital projects and work streams. Using your digital skills and expertise, you will help the organisation drive continual service improvement, increase customer satisfaction with our digital services and develop new services that take full advantage of the digital landscape.

You’ll be a point of contact for digital support and know-how across the Group. Working with service leads to support and facilitate their own digital project plans, you’ll support them to test new digital ideas and pilot those with the potential to impact on service delivery. Further to this you will Facilitate and utilise customer insight to better understand the customer journey in order to improve processes.

We’re looking for someone who has experience of supporting organisations to move forward digitally, with the ability to support the design of services that are inclusive and accessible. With sound knowledge of digital technologies, you’ll have a strong user focus and the ability to engage with stakeholders and ability to effectively collaborate on designs with developers and IT specialists (internal and external).

Ideally you will hold a design related qualification or have relevant experience within human centred design but most vital to the role is the proven ability to work at pace when leading change within a project environment.

Stockport Homes is a great place to work, we pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport, but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities.

Closing Date: 14th March

Interview Dates: 1st stage  - 17th March / 2nd stage – 25th March

#housing #Digitaljobs #BusinessChange #DigitalTransformation #Stockport #recruiting #hiring

Please contact Paul Howes, paul.howes@stockporthomes.org or mobile 07709864002 if you have any questions.

Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact.

We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes.

As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives:  from advice and support on health and wellbeing, to employment, educational opportunities and help in the home.

All our profit is reinvested within the group to maximise opportunities for those who most need our help. 

Companies within SHG:

Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an ‘Arm’s length management organisation’, so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services.

Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive.

Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work.

Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport.

SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey.