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Ambulance Care Assistant

Salary £23,686
Location Shropshire
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Are you feeling unfulfilled in your current role?

Do you want to serve your community whilst working as a part of a great team?

Why not try a job in Patient Transport?

Providing essential services to the NHS, as an Ambulance Care Assistant you will be responsible for transporting patients to and from their medical appointments as well as transferring people between hospitals.

Sound interesting?

To be successful as an Ambulance Care Assistant you need to enjoy spending time with people. You’ll need to commit to providing the highest levels of service for patients whilst making sure you understand and respond to their needs and abilities.

Bored of working by yourself?

As an Ambulance Care Assistant you will not only be responsible for driving the vehicle, but you’ll be part of a crew who are all passionate about people – colleagues and patients. And all of you will be qualified and capable of administering oxygen and basic first aid, if needed.

That’s right, you’ll be a part of a close team who care about each other and about those they transport each day.

What’s in it for you?

For starters, you will receive all required medical training and certificates. You will also be trained on how to drive the Ambulance and handle the full range of situations you may face.

This is a full time position (50 hours per week)

You’ll receive £23,686 per year as well receive a pension, 28 days holiday and other perks such as discounts via a Blue Light card.

Do you have what it takes?

To be a successful as an Ambulance Care Assistant you must be:

  • Committed to patient care
  • Able to work flexibly due to unexpected circumstances i.e. Traffic or shift overruns
  • Calm, careful and considerate driver
  • Hold a driving licence for at least 2 years, with no more than 3 points
  • Have strong communication skills
  • A polite and friendly manner
  • Be physically fit, as you will be required to move patients
  • Have good knowledge of the local and surrounding areas, within a 50-mile radius

Beyond this you will also need to be able to:

  • Have an understanding of a patient's abilities (conditions and limitations)
  • Ability to take the initiative
  • Working as a part of the team

A bit about us…

Established in 1998, E-zec is the largest Patient Transport Services provider in England providing a range of services to Clinical Commissioning Groups (CCGs). With a fleet of over 550 vehicles and 1,500 specialist staff across 31 depots, the company operates non-emergency patient transport services to and from healthcare settings including specialist high dependency crews and ambulances for critical inter-hospital transfers.

As an equal opportunities employer, E-zec are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join E-zec Medical.


Here at E-zec we are very proud of our long history – the company is now in its twentieth year of providing a high quality NEPT service to our NHS trust partners and patients.

The business was started in 1998 by Paul and Derek, with only one vehicle undertaking many journeys working with various insurance companies, repatriating people who had become ill whilst on holiday abroad. Reinvesting all of the profit made back into the business, E-zec soon established a foothold in the Non Emergency Patient Transport Service (NEPTS) which quickly saw the business and workforce grow.

(All locations)

(Btec level 2)

Qualsafe to deliver FAAW courses

ISO 9001

ISO 14001

Information Commissioners Office

IG Toolkit

Andrew Wickenden

Managing Director

Dr Alex Smallwood

Medical Director

Wayne Spedding

Operations Director

Nick Gibson

Regional Operations Director

Victoria Colquhoun

Finance Director

Fiona Potter

HR Director

I started with E-zec in October 2018, they are a company that are always continuing to look for new ways to support their crews and are supportive of progression. With myself since joining E-zec I have become a qualified Mental Health First Aider, they also keen to support management with training courses so we are continuing to learn to help us conduct our job the best way possible. There is a good level of support across the company from other contracts and other departments throughout the company so there is always someone to turn to for help and advice.

I started to work for E-zec in February 2017 as a Call Handler, my daily duties were to take calls from patients, hospitals, Social Workers, Doctors Surgeries to book transport for patients going to outpatients’ appointments.  Also, I would take calls for discharges from hospitals. I then had the opportunity to progress in the company when I became Team Leader in the Call Centre in November 2018.  I love my job and the challenges it brings.

I joined E-Zec in 2015 as a call taker, and over the years have worked hard to progress into my new role of Compliance Assistant.

The management within the company are approachable and are always on hand to give advice on how to get the most from the job. When you’ve made a difference for a patient you realise how regarding and meaningful the job truly is.

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