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Ambulance Care Assistant

Salary £18,720
Location Gloucester
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

E-zec Medical Transport Services is now looking to recruit a number of Permanent Ambulance Care Assistants to be based in our Gloucester contract.


Various working patterns available.


About the Role:


As an Ambulance Care Assistant, you must be committed to the highest level of patient care, a careful, considerate driver, with strong communications skills and an understanding of patient needs and abilities.


Working 40 hours per week, with a 24/7 flexibility, your duties as an Ambulance Care Assistant will include;


  • Collecting patients and ensuring that the home environment is adequately secured after the departure of the patient and upon their return
  • Administering basic first aid and oxygen as required during the course of work
  • Completing all necessary vehicle and journey documentation
  • Be able to assist patients in walking, pushing them in a wheelchair and lifting them in and out of a vehicle/home
  • Report facts concerning accidents or incidents to hospital personnel or law enforcement officials
  • Earn and maintain appropriate certifications and medical certificates,
  • Ensure the vehicle and associated equipment is in a safe and clean condition at all times, reporting any defects to the appropriate manager




Essential criteria

  • Committed to patient care
  • Able to work flexibly due to unexpected circumstances i.e. Traffic or shift overruns
  • Careful and considerate driver
  • Hold a clean driving licence for at least 2 years with no more than 3 points
  • Have strong communication skills with a polite and friendly manner
  • Be physically fit, as you will be required to move patients
  • Have good knowledge of the local and surrounding areas within a 50-mile radius


Desirable Criteria:

  • Have an understanding of patients' abilities (conditions and limitations)
  • Ability to take the initiative
  • Working as a part of the team
  • Previous experience as an Ambulance Care Assistant


In Return;

  • You will receive full training to fulfil the role and uniform
  • £18,720.00  per annum including a 30 minute paid break
  • 224 hours of annual leave (including bank holidays) 
  • Auto enrolment into the NEST Pension scheme
  • Eligibility for a Blue Light Card


It is not the policy of E-Zec to contact further those applicants who have not been invited for interview, so if you have not heard from us within 6 weeks you should assume that, on this occasion, your application has not been successful.


As an equal opportunities employer, E-zec are committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.


We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join E-zec Medical.

Here at E-zec we are very proud of our long history – the company is now in its twentieth year of providing a high quality NEPT service to our NHS trust partners and patients.

The business was started in 1998 by Paul and Derek, with only one vehicle undertaking many journeys working with various insurance companies, repatriating people who had become ill whilst on holiday abroad. Reinvesting all of the profit made back into the business, E-zec soon established a foothold in the Non Emergency Patient Transport Service (NEPTS) which quickly saw the business and workforce grow.

(All locations)

(Btec level 2)

Qualsafe to deliver FAAW courses

ISO 9001

ISO 14001

Information Commissioners Office

IG Toolkit

Andrew Wickenden

Managing Director

Dr Alex Smallwood

Medical Director

Wayne Spedding

Operations Director

Nick Gibson

Regional Operations Director

Victoria Colquhoun

Finance Director

Fiona Potter

HR Director

I started with E-zec in October 2018, they are a company that are always continuing to look for new ways to support their crews and are supportive of progression. With myself since joining E-zec I have become a qualified Mental Health First Aider, they also keen to support management with training courses so we are continuing to learn to help us conduct our job the best way possible. There is a good level of support across the company from other contracts and other departments throughout the company so there is always someone to turn to for help and advice.

I started to work for E-zec in February 2017 as a Call Handler, my daily duties were to take calls from patients, hospitals, Social Workers, Doctors Surgeries to book transport for patients going to outpatients’ appointments.  Also, I would take calls for discharges from hospitals. I then had the opportunity to progress in the company when I became Team Leader in the Call Centre in November 2018.  I love my job and the challenges it brings.

I joined E-Zec in 2015 as a call taker, and over the years have worked hard to progress into my new role of Compliance Assistant.

The management within the company are approachable and are always on hand to give advice on how to get the most from the job. When you’ve made a difference for a patient you realise how regarding and meaningful the job truly is.

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