Pension & Financial Benefits
Enhanced Family Friendly Policies
Recognition Awards

IT Apprentice

Salary £16,084 - £17,142
Location Shrewsbury Avenue
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We have a fantastic opportunity to join Cross Keys Homes as IT Support Apprentice. If you have a passion for IT and the drive to start your career in the IT industry we would like to hear from you!

You will work Monday – Friday 9.00am – 5.00pm with periodic study release to the City College Peterborough to complete the IT Solutions Technician Level 3 Apprenticeship course.

This a fixed term contract role for the duration of the Apprenticeship with the potential for a permanent role on completion.

We are looking for someone to:

  • Provide 1st line support to all Cross Keys Homes departments and offices
  • Assist in maintaining support ticket queues and allocating 2nd/3rd line support to the relevant team/individuals/partners.
  • Assist with stock control for computer hardware, software, peripherals and consumables.
  • Carry out daily system checks to ensure continuity of service.
  • Support the backup of company data.
  • Install corporate standard software on PCs and laptop computers and deploy to users.
  • Build knowledge of the business systems and how they are used across Cross Keys Homes to improve the effectiveness of this service to the company.

Who can:

  • Communicate at all levels within the company and prioritise their work to best effect. 
  • Be ‘Hands on’, flexible and pro-active approach and a willingness to learn.
  • Be a positive, self-motivated team player, with good attention to detail.
  • Follow instructions accurately to complete work tasks. Record information and data accurately.
  • Write grammatically correct and accurate email messages and documents
  • Demonstrate understanding of the key Microsoft applications (Outlook, Word, Excel)

Desired qualifications

  • GCSE Grade 4/C and above equivalent

To see the full apprenticeship details and apply please follow the link below:

https://www.findapprenticeship.service.gov.uk/apprenticeship/-695505

A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. 

Our dynamic approach has made us one of the region’s leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we’re committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we’ll continue to grow our business in today’s fast-paced operating environment. 

There’s more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too. 

You can find out more about us and the services we offer our residents on the CKH website.

CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds.

At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you’ll be part of a team that makes a difference and creates opportunities that change lives. 

As well as working to create sustainable, prosperous communities, we’re also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we’d love to hear from you. 

We know we need to provide a great working environment to attract the best people. Our offer includes:

  • A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover

  • Generous holiday entitlement; 25 days plus bank holidays increasing with time

  • Flexible family friendly and carers policies that allow a range of paid and unpaid leave

  • CKH Rewards benefits platform including cashback on purchases, instant vouchers and reloadable gift cards

  • Westfield Health, giving access to a range of benefits such as 24 hour DoctorLine, Employee Assistance Programme, money back for glasses and dental treatment (after probation)

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