Flexible Working
Training & Development Opportunities
Health & Wellbeing Incentives

CRM Data Governance Manager

Vacancy Salary £Competitive + Bonus + Benefits
Vacancy Location Bournemouth
Division
Closing Date 23/05/2022 23:59

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Overall Job Purpose

The CRM Data Governance Manager will ensure all Salesforce platforms are adhering and meeting the company’s data standards, including, but not limited to, UK GDPR and Data Protection Act 2018. They will work closely with data architecture, development teams, and solution design colleagues to ensure all data related to new features and releases is being managed effectively. Data security will also form part of this role, ensuring the correct access levels on the platform have been implemented.

This role will be a key point of contact for any queries related to the handling of data within the Salesforce platforms.

Accountabilities

  • Ensuring Salesforce platforms are adheading to data standards, including GDPR
  • Utilising current information management principles, overseeing the implementation of ongoing data management processes
  • Develop relationships with other Data Protection Officers and provide advice and mentorship to the same across Vitality to share knowledge and best practices
  • Knowledge of data architecture, ensuring data can be correctly handled within the architecture being implemented
  • Logging all new data items, across multiple project streams, within Salesforce platforms with data protection teams, and ensuring business data standards are being met
  • Work with business stakeholders to share knowledge of data protection standards, assisting to align these with business processes
  • Ongoing analysis of all data processes within Salesforce, regularly reporting to senior management on any risks. Recommending projects or bug fixes which need to be implemented to resolve any risks. Supporting these projects throughout to ensure the risk is removed, resolved or mitigated
  • Ensure you understand and adhere to our Code of Conduct and where appropriate, comply with all relevant regulatory policies and mandatory training requirements

Skills Required

Essential

  • Educated to degree level, or equivalent experience
  • Experience working on Salesforce products, implementing data processes or overseeing data protection standards
  • Confident stakeholder management style, with expertise in managing ongoing data protection monitoring processes, including regular reporting
  • Has attained several Salesforce certifications, either in advanced administration or development, and also consultant fields
  • Working experience across marketing, sales and servicing capabilities, preferably in an insurance or financial service sector
  • Advanced investigative, analytical and logical problem solving skills

Desirable

  • Experience working in the insurance or financial services sector

Vitality is an award-winning, dynamic and vibrant financial services provider, with a ground-breaking vision for the future, where individuals are enabled to succeed and are rewarded and recognised for their contribution to our business. We’re the UK insurer and investment provider that rewards people for positive lifestyle choices – a key element of our Shared-value model. With 1.4m UK members and more than 25m globally, we’re out to make the world a healthier, happier place. This applies as much to our people as it does to our members.

Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It’s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you.

If you have any questions, please contact: recruitment@vitality.co.uk.

Working for Vitality, you'll experience an exciting mix of creativity and innovation, within a framework of challenging objectives and a passion for delivering the best. We think work should be fun and sociable, and we want our people to get the most out of every day. Our people are chosen for their skills, knowledge, enthusiasm and attitude but above all, their belief that anything can be achieved. Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be working from home, flexible working and part or full time employment. It’s what we call offering shared values, because a healthy happy team is good for us, good for our members and good for you.

As well as a highly competitive pay package, you’ll enjoy: Free places to Vitality sponsored run events, online fitness classes and wellbeing workshops, competitions to win tickets to top-flight sporting events, health checks and access to our full range of partners and rewards.

Flexible Working

Vitality Health Insurance

Bonus Scheme

Health & Wellbeing Incentives

Training & Development Opportunities

Reward & Recognition Schemes

At Vitality, we are committed to diversity and inclusion because it’s good for our employees, for our business, and for society. This means we treat all job applicants fairly and welcome applications from all communities and affinity groups.

If you want to find out more about our values, our people and our commitments visit our careers site here below:

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