Bonus schemes
Income protection cover
Discounts on Hermes products


Vacancy Salary £28400 plus bonus and benefits
Vacancy Location Warrington Hub
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We have an exciting opportunity for a Supervisor to join us at our Warrington Hub.  This is to support our AM Shift which is 0600 to 1400, working any 5 days in 7.

We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.

Why Join our Hub Team?

Driven by our four values of; Do the right thing, Dare to be different, Strive for more and Be customer obsessed, our vision is to be the carrier of choice for every consumer in the UK. Hermes work with over 80% of the UK's leading high street retailers including ASOS, Boohoo, John Lewis, MissGuided and Next.  

At Hermes, we lead the way in delivery. We’re market leaders and we invest to keep on growing. Our 6000+ employees, 33,000+ couriers, 5000+ ParcelShops and 500 lockers handled over 630 million+ parcels in 2020 alone.

We deliver greatness together. We work together to keep hitting deadlines and breaking records across our 30+ strong network of depots and hubs. You’ll join a great team at a great time for our business.

What You’ll Do:

This isn’t an easy job and at times you will have to deal with large volumes but at Hermes we act and adapt. Fast. You’ll be given the space to get the job done, thinking quickly to hit moving targets.

Day to day you’ll:

  • Whilst on shift you will be responsible for the supervision of the Team Leaders and Warehouse Operatives as well as the operations in your zone including throughputs, parcel presentation, productivity levels and achievement of forecasted CPU against budgeted targets.
  • Supporting the Process Manager with the quality of all sortation and its performance against MI measurements.
  • Dependent on the area you work in, you will manage and control Client SLA’s, load presentation compliance, infeed targets, blockbuster targets, parcel presentation, manage and control mis-sorts and damages and momentum 100% scanning compliance.
  • Managing and controlling the reduction of damages and claims in your zone.  
  • With the support of the Process Manager you will lead, organise and control the Team Leaders and Operatives to ensure the relevant KPI’s are achieved.
  • Undertaking regular coaching, 121’s, performance reviews and team meetings with your Team Leaders and Operatives.
  • Ensuring that all required reporting documentation/manifests are maintained to the required standard and timescales.
  • With the support of the Process Manager you are responsible for all H&S, hygiene and quality audits including risk assessments and safe systems of work in your zone whilst on shift.
  • Promoting and driving consistency to ensure the delivery of excellent operational standards.
  • Lead by example in creating a high-performance people orientated culture within the Sortation area that thinks inside the box.
  • Stand in for Process Manager as required.

Essential Skills & Experience Required:

  • Good Maths & English skills both written and verbal
  • PC literate – you’ll be ok with Microsoft Office products
  • Experience of logistics or distribution and ideally managing a team of operatives
  • Be able to work at pace to challenging targets within in a fast paced environment
  • Be able to influence using data and your natural charm


There are lots reasons to join Hermes, but don’t just take our word for it, let our people tell you why they love working here; “Fun and fast-paced”, “Great choice of benefits”, “Great training and development”, “New challenges every day”, “The company  is growing fast”, “Working with like-minded people who are passionate about what they do”.

Free Pension consolidation service

Income protection and life insurance cover

Discounts on Hermes products with over 1,000 retailers

Up to 26 days holiday

Health and well-being benefits and discounts

Bonus schemes

Flexible working hours

Mental Health support

Free basic Will

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