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Trainee Insurance Customer Service – No experience needed

Salary Up to 23,830.50 DOE
Location Bristol & Work From Home <3 days a week
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Entry Level Role ¦ Bristol Office & Home Working up to 3 days pw 

ARAG is the world’s largest legal expenses insurer, operating across the globe.  Founded on the principle that ‘everyone should be able to assert their legal rights regardless of whether they can afford to’ we create award-winning insurance products that opens access to justice to everyone.  Best Companies list us as one of the best employers in the South West and one of the best SMEs to work for.

Entry Level

We’re always looking for talented and enthusiastic people who want to be part of something great.  Whether you are looking for your first job straight out of school, or changing careers, the insurance industry and ARAG could be for you!

We’re looking for passionate, customer service and administration people to join our Claims team.  We’ll provide all the training you could want, including paid for Chartered Institute of Insurance qualifications.  It’s a great opportunity to join the industry and learn more about the wonderful careers available in the world of insurance, including our Claims customer service and administration roles.

Our entry-level claims administration roles will give you the opportunity to learn new skills on the job with great pay and benefits from day one.  You will enjoy helping policy holders with their claims and working with our external business partners to see the claim through to its end.  Our claims vary from property disputes to clinical negligence.  It’s a rewarding job, knowing that you’re providing great customer service at someone's time of need.

If you’re interested, you should apply

You don’t need anything more than a genuine interest in what we do, a pleasant customer service manner, a wish to learn and some basic computer administration skills to be considered.  We will enjoy teaching you the rest.  So, don’t close the door on this fantastic opportunity – if you’re interested, apply!

Still not convinced, perhaps this might help

  • Earn up to £23,000 a year depending on your skills, attitude and customer service experience.
  • Work hours to suit across Monday to Friday - talk to us about flexibility.
  • Work from home up to 3 days per week with computer equipment provided.
  • Enjoy 26 days annual leave plus bank holidays, with the option of buying an additional 5 days a year and carrying unused entitlement over.
  • Generous pension scheme with 7% employer contributions.
  • Free Legal Expenses Insurance and Motor Breakdown Cover.
  • A Health Cash Plan that covers opticians, dentists and other medical bills.
  • A monthly Gym Subsidy worth up to £25 pcm.
  • A Cycle Scheme and interest free commuter loans are also available.
  • Enjoy a beautiful office with free coffee, tea, squash and biscuits (and good company).
  • Come to our free company events and socials.  We’ve done everything from wine tasting to murder mystery events.
  • Receive learning expenses and time off for your study and exams.
  • You could even join our Charity or Wellbeing teams and help the business give even more back to our community!



More about ARAG

ARAG is a growing company, so we’re always looking for talented and enthusiastic people who want to be part of something great.

As well as competitive pay and benefits, our people enjoy working in a modern, friendly and collaborative environment, focused on our founding principle that access to justice should be affordable to everyone in our society.

ARAG ranks as one the best companies to work for in the insurance industry and one of the best in the South West, in the Best Companies Survey. For us a career at ARAG means a little more than just a great job.

Find our website here!

See more about us on our website here!

It’s only right that we reward our people with competitive salaries and a rich benefits package. The core benefits are below, but to see the full list head to our website here.

26-30 Holiday Days

Pension Scheme

Sick Pay

60% Home Working

Health Cash Plan & Assessment

Legal Expenses

Motor Breakdown

Staff Events

Life Assurance

Bristol has often been highlighted as one of the best cities to work in in the UK and our two Clifton locations have everything you might want on their doorstep. Whether you’re popping out for a burrito at lunchtime, or indulging in some after-work shopping it’s all right here: restaurants, bars, supermarkets, boutiques, theatres, cinemas, museums, and art galleries… BS8 has got it all!

Find our website here!

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