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Learning and Development Coordinator

Division Close Brothers Central Functions - HR
Location Doncaster, United Kingdom
Salary Competitive Salary + Discretionary Bonus + Benefits
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.


Join Close Brothers HR Team where you will support the Learning Business Partner to deliver the learning strategy across the Retail division. The Learning & Development Advisor’s role is engaged in delivering induction training and other short learning interventions approximately 30% of the time.  Key responsibilities of the role include coordinating training interventions, administration, data processing, reporting and providing management information to support the Retail Learning & Development team.  The role will also be required to work alongside the wider Learning & Development team on various projects or initiatives as and when required. The Learning & Development Advisor plays a key role in modelling the behaviours aligned to Close Brothers Values, and promoting a positive learning environment across Retail, that drives results.


  • Act as the key point of contact for L&D enquiries, ensuring fast turnaround of actions or escalating where appropriate in order to deliver an excellent colleague experience.
  • Schedule, facilitate and deliver the induction for new starters, liaising with subject matter experts, hiring managers, HR and trainers as required.
  • Deliver micro-learning interventions e.g. one hour learning sessions to colleagues as needed.
  • Schedule and co-ordinate the delivery of training, professional study and coaching - liaising with external providers, internal L&D colleagues and business colleagues as required, to ensure a timely and positive experience by all parties.
  • Monitor attendance, review and update the Learning Management Systems and Excel records to ensure all relevant training and other learning activities are tracked, completed and recorded, ensuring accurate data and MI is maintained and produced.
  • Update the budget tracker in real-time with invoices paid and report on actual budget expenditure against budget forecast to the Learning Business Partner.


  • Strong interpersonal skills with an ability to build relationships quickly.
  • Excellent team player skills and behaviours.
  • Demonstrable organisational and planning ability, with excellent attention to detail.
  • Competent data processor, delivering high levels of accuracy.
  • Ability to deliver work to a high standard whilst managing conflicting deadlines.
  • Strong written and verbal communication and presentation skills.
  • Confidence using MS office packages – particularly Excel, Outlook and PowerPoint.
  • Confidence using Learning Management Systems (LMS).


  • Previous experience working within Learning and Development.
  • Forward thinking with a genuine interest in the latest learning and development practices.
  • CIPD qualified

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.



We appreciate that from time to time, recruitment agencies will have speculative CVs that they may wish to submit to our Talent Acquisition team in relation to a specific role.

To avoid any ambiguity around fees, please note that speculative CVs received by Close Brothers, that have not been authorised in advance, by us, will be ineligible for an agency fee. Thank you.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. We employ over 3,500 people, principally in the UK.

Close Brothers Group plc is listed on the London Stock Exchange and is a member of the FTSE 250.We remain focused on markets and services we know and understand, developing leading positions and unrivalled expertise. Our approach is prudent and considered enabling us to grow sustainably, through all market conditions, building confidence among our depositors and investors.

Our businesses have remained local as we continue to provide bespoke services, and developing long-term relationships ensuring our success in the future. We value our clients over everything else. What they do is important – they are the doers and makers of things, the wealth creators, the investors and the savers. We ensure our services meet their specific needs and invest to support them as they grow.

These principles, founded in our past but applied to the modern world today, represent what we describe as ‘modern merchant banking’ – values that are embedded in our culture and that underpin everything we do.

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Save As You Earn scheme

Purchase additional holiday

At Close Brothers, we are dedicated to helping the charities that matter most to our employees. Our donations continue to increase year on year thanks to our fundraising efforts and matched giving schemes to our employees’ favourite charities. We continue to seek out new ways to give as a group and to help employees who give their valuable time and money to causes close to them.

To find out more detail please follow the link below:

Sustainability is fundamental to our purpose, and we recognise that to help the people and businesses of Britain thrive over the long term, we also have a responsibility to help address the social, economic and environmental challenges facing our business, employees and customers, now and into the future.

To find out more detail please follow the link below:

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