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We at Halton Housing are looking for an experienced Neighbourhood Manager to lead on improving, innovating, and delivering positive outcomes for our customers and communities.
What you’ll need:
Managerial experience at a senior level, with highly developed skills in motivating & influencing people to achieve objectives, influencing skills to change attitudes & behaviour in a work situation.
An appropriate qualification CIOH or equivalent.
Knowledge & understanding of ‘Safeguarding’ principles, Experience of developing personal action plans to support vulnerable customers to improve their life skills & general wellbeing
What you’ll do:
Lead, motivate and develop the team through regular performance management, providing direction and vision for the department and constantly monitoring for outputs
Lead the delivery of consistent and intuitive services, ensuring effective tenancy management procedures are developed and complied with, using appropriate legal remedies where required and ensuring the directorate’s performance and financial targets including all budget management.
All other duties outlined in the job description
What you’ll get:
To work in a truly flexible, agile way
A supportive, collaborative workplace culture
Workplace benefits including Healthshield allowances
Support to begin or continue professional development
The Company
An innovative housing provider, with customers at the heart of everything we do.
We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.
We're known for our innovative approach - strengthening our reputation as a landlord of choice in the borough and beyond.
I have worked for Halton Housing since 2005, and it feels like family to me. The organisation has been very supportive both professionally and personally, and this relationship has brought out the best of me.
Mark, Marketing & Communications Officer
Halton Housing is a great place to work. Our approach to flexible and agile working is unmatched by anywhere else I have worked. The office is a vibrant and brilliant space to work from. Halton is constantly looking at new ways to innovate and improve how we do things for our customers.
Ria, Graduate Development Project Manager
From the start of the recruitment process at Halton Housing for my graduate scheme right through to completing the course 2 months earlier to starting maternity, I have felt valued and respected. It made me look forward to every Monday Morning. I enjoy telling external stakeholders I work for Halton Housing.
You Have already applied for this vacancy, please go to your account to see your progress.
Privacy Policy
Halton Housing Privacy Statement
The following explains how we Halton Housing (Controllers) intend to use the information you provide in your application, along with your rights, our reasons for requesting it and who will have access to it.
As defined by the General Data Protection Regulation (GDPR) Halton Housing, Waterfront Point, Warrington Road, Widnes is the Data Controller and ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide. As part of our Data Controller responsibilities we have an assigned Data Protection Officer (or equivalent). Katie Hamlett can be contacted at katie.hamlett@haltonhousing.org
The recruitment software we use via this website is supplied by Net-Worx (2001) Ltd (trading as networx) and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
networx can be contacted at: The Engine House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP.
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special categories data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
By agreeing to this privacy statement, you are allowing us to form a contract that will mean we can use your details and information presented so that we can assess your suitability for employment with us and carry out our statistical analysis.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.
Only if you are successfully recruited, we will upload your details to our HR system, Cascade. As a member of staff you will sign a contract of employment and agree to additional terms on how your data is handled and stored.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - S.A.R)
You have the right to lodge a complaint with a supervisory authority - the ICO
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
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