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Reinsurance Claims Advocate

Location London
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Principal Tasks

• Management and control of complex Reinsurance claims – all areas and classes
• On receipt of claim notification, identify risk, review details in conjunction with coverage/wording afforded, acknowledge to client/intermediary, prepare claims file accurately and promptly and maintain in-house and external computerised claims records
• Producing claims information and presenting to reinsurers, either in written or networked format; and dealing with any resultant instructions, queries and enquiries
• Monitoring reinsurers’ agreement and payment of funds and ensuring that payment is made to the appropriate beneficiary
• Identifying any potential errors and omissions if situations arise
• Reporting any claims difficulties immediately to management
• Ensuring relevant insurer’s instructions are notified to Client/expert and vice versa
• Building meaningful relationships with Clients, experts and insurers by dealing with them in a prompt, friendly and professional manner at all times
• Ensuring effective liaison with closing colleagues, including, where required, the maintenance and provision of claims statistics for renewal or similar purposes
• Ensuring effective liaison with Accounting colleagues both in respect of collection/payment of funds, any queries and the subsequent clearance of accounting entries
• Maintaining claims electronic filing
• Keeping up to date with market and system changes
• Monitoring workload and reporting to management as appropriate

Generic Knowledge Requirements

• Sufficient knowledge and understanding of the relevant aspects of the Law of Agency and the Law of Contract to be able to perform the Principal Tasks
• Good working knowledge of the Underwriters and markets; and their practices, documentation and customs
Good working knowledge of reinsurance class worldwide and other relevant insurance and regulatory procedures

Sufficient knowledge and understanding of the general concepts of insurance to be able to perform the Principal Tasks

Qualifications & Experience:

Necessary Qualifications and Experience:

• 4-7 + years handling Reinsurance Claims
• Ability to calculate process Reinstatement Premiums
• Knowledge of ECF/CLASS
• Knowledge of LORS
• Ability to use Word, Excel and PowerPoint
• Strong numeracy skills
• Strong communication skills
• Ability to work effectively as part of a team
• Ability to work under pressure and meet deadlines

Desired Qualifications and Experience:

• ACII completion or working towards a CII designation
• Undergraduate degree
• Knowledge of Global XB internal claims system

Person Specification:

The right candidate will be a driven, dynamic individual with high standards of professional endeavour, integrity, confidentiality, financial propriety and personal conduct. The candidate will be expected to behave in a way that upholds and promotes the good name and reputation of Price Forbes and treat as paramount the quality of service provided to the customer in terms of speed of response, frequency of communication and the timely presentation of documentation. You will be expected to deal honestly and fairly with fellow employees, customers, and others within the insurance profession and value other team members as colleagues. Take responsibility for own learning and development is paramount; keep up to date with developments in law and practice relating to own field of expertise; and ensure that all external and internal training obligations and requirements are fulfilled.

Ardonagh Specialty Holdings Ltd incorporates Bishopsgate Insurance Brokers Ltd, Price Forbes & Partners Ltd, Ed Broking, Besso and Piiq. Together, these leading brands offer independent expertise and truly global reach across an unrivalled breadth of markets and client needs. #AD

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