Positive culture
Improving lives
Equal, diverse and secure

Lettings Advisor

Vacancy Salary Up to £27,837 per annum
Vacancy Location Home based (Travel as required across our geography- Midlands/East of England).
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Do you have experience in property lettings?

Here at Longhurst Group we want to deliver excellent Housing Services that foster positive communities, enabling us to offer great homes, provide great services and improve lives. To enable us to successfully achieve this we are now interested in meeting with individuals who have experience of, or an interest in property lettings.

As a Lettings Advisor you will:

  • Support our customer-centric Letting Service. This will involve driving the efficiency of our service, ensuring that all empty homes are processed from void through to move-in within required KPIs.
  • Advertise new properties, and allocate properties in accordance with the relevant Group and Local Authority policies and procedures to ensure a smooth lettings process to all Longhurst Group customers
  • Liaise with relevant local authorities to ensure our advertisement and allocation process of new lets is completed swiftly.
  • Uphold our key objective as a Lettings Team: to provide a customer-focused, succinct service that allows our customers to let our homes hassle free

We put our customers at the heart of everything we do, as a values-led organisation, with values that include ‘Push the Boundaries’ and ‘Fun and Fair’, you can imagine the kind of customer service we want to provide  for our customers.

About You

Our ideal candidates will have a strong customer focus to service delivery, and a knowledge of working in the housing and/or lettings sector.

As a Lettings Advisor you will:

  • Ideally have knowledge of Housing/Lettings Law and experience of practical application of legislation.
  • Pride yourself on delivering excellent services and placing the customer at the heart of everything that you do.
  • Have a real passion and appreciate the importance for making the communities we serve the best they can be, doing everything we can to improve the lives of our customers.

This 36.25hr per week role is offered on a temporary basis for a period of up to 12 months. Whilst primarily working from home this role may require occasional travel for meetings.

Our offer

When you join you will enjoy:

  • 28 days annual leave plus bank holidays
  • Pension Scheme
  • Life Cover (as part of pension scheme membership)
  • Health Care Cash Plan
  • Free Eye Tests
  • Investment in your personal development through our extensive learning and development opportunities.
  • Family friendly, carers leave plus other paid leave
  • Free membership of our Health Cash Plan
  • Employee Assistance programme
  • Wellbeing Support
  • Free flu vaccinations.
  • Long Service Awards
  • Carers Networking Group a platform to support Unpaid Carers


How to apply

Please click apply to submit your CV. In the event of high applicant volumes we reserve the right to close the application submission window early.

 Vetting Requirements

The important things – Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer).

We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group

We are one of the leading housing groups in the Midlands and East of England, providing more than 23,000 homes and a wide range of care and support services.


In it together

We stand together as one team to make a difference to peoples lives


Heartfelt service

Everything we do shows we care deeply about our customers and colleagues


Own it

We do what we say we do to the best of our ability with pride and passion


Pushing the boundaries

We strive for excellence constantly looking for fresh ways of doing things


Fun and fair

We work hard, enjoy it and treat everybody equally with respect and honesty




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