Assistant Support Workers - Supported Accommodation Pathway

Salary London - Hammersmith & Fulham
Location £23,041 - £23,820 pa
Permanent / Full time / 37.5 hours per week
Mergefield Title {Mergefield Value}

This is a Permanent, Full time vacancy that will close in {x} days at {xx:xx} BST.

Are you looking for an opportunity to start your career supporting vulnerable adults?


We have some exciting Assistant Support Worker opportunities (known internally as Duty Worker) where you can develop valuable skills and experience while playing a key role in providing support to St Mungo’s clients.


You will be joining the growing teams across The Hammersmith and Fulham Housing Pathway, a Supported Accommodation Pathway which includes vital services such as semi-independent, gender specific safe spaces and services for people with complex support needs. Our aim is to support people who have recently been sleeping rough, or who may be experiencing long term homelessness and work with them to develop the skills, networks and confidence to live independently in the community.


In these roles you will jointly manage the safe day to day running of the project with other members of the team and provide basic support and advice to clients. You will be the first point of contact at Reception for clients and visitors and have the opportunity to maintain a welcoming and supportive environment within the project. You will coordinate Health and Safety checks and administrative duties while working alongside the team to provide a person centred support to residents and clients.


About you

These are fantastic roles for people looking to develop a career in the sector; a number of current Managers started their career as Duty Workers. In addition you will have:

  • Some experience of dealing directly with the public and/or clients or customers in a busy service environment and good communication skills.
  • Personal experience of homelessness and/or an understanding of; and empathy with the issues faced by homeless or vulnerably housed people.
  • A genuine interest in helping vulnerable people to make positive changes in their life, and the willingness to develop these valuable skills.


How to apply

Click the ‘Apply Now’ Button at the top of the page to start your online application form. 


To view the job description and guidance on completing your application form, please click on the ‘document available’ tab at the top of the advert page on our website.


Closing date: 10am on 23rd September 2022

Interview and assessments on: TBC

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 – 2020 we supported 32,800 people across all of our services. Our staff are crucial to making this happen.

  • Committed to maintaining your work-life balance
  • Defined contribution pension scheme

  • We welcome people from a wide range of experiences and value transferrable skills.
  • 29% of all appointments in 2020/21 were internal promotions.
  • Reaching potential

A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. 

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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