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Data Architect and Engineering Manager

Salary £85,500-£95,000
Location London & Homebased
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Data Architect and Engineering Manager is responsible for the successful delivery and development of FSCS Data Platforms (including the Enterprise Data Warehouse and Azure Data Lake). The role holder will manage a team of data engineers and data scientists and work across the scheme with our colleagues and partners to develop plans for our short and long term data architecture and engineering to deliver on our customer and consumer strategies.

The Data Architect and Engineering Manager is responsible for the data domain for FSCS as part of the scheme level matrix Architecture Team. They will lead on assessing emerging trends and products for consideration for adoption by FSCS at a pace that aligns with our overall objectives cultivating a culture of ‘bringing the outside in’ by experimenting and innovating with new tools to implement AI and ML in our data ecosystem to improve employee and customer outcomes. 

My Priorities – what I will deliver

  • Technical oversight driving the short and long term data architecture.
  • Establish a cohesive agile matrix structure in which engineering teams work ‘hand in glove’ with product managers and stakeholders scheme wide.
  • Data Solution architecture and design.
  • Provide a forward view of industry standards and emerging trends.
  • Define technical requirements, drive and support technology selections
  • Manage the engineering team during different phases of delivery including estimates, technical design and code reviews
  • Drive and support the development of a data architecture and engineering strategy and roadmap which enables FSCS to develop a data driven organisation by establishing centralised and de-coupled architectures which seamlessly provide the ‘right data at the right time’ for our customers, claim agents and employees.

Team Management and Team Development

  • Day-to-day management of a technical team (team of 5-10 data engineers, data scientists, testers, data analysts and business analysts)
  • Coaching and mentoring junior members of the team and new starters
  • Working as part of a wider management and leadership team
  • Fostering a culture of ownership, proactivity, empowerment, accountability, continuous learning and high performance
  • Fostering culture of clear, open and honest communication

My Knowledge – what I need to know

  • Excellent SQL Server skills
  • Excellent understanding of cloud computing concepts, design patterns and technologies
  • Experience solving problems in areas such as:
  • NLP
  • Forecasting
  • Bayesian
  • Reinforced learning
  • Deep Learning
  • Multi-variate testing
  • Strong SQL and Python (NumPy, SciPy, Pandas, Scikit-learn, matplotlib, shap….)
  • Experience with major cloud computing providers: AWS, GCP, Azure
  • Excellent Azure data platform skills, including:
    • Azure Blob Storage
    • Azure Data Lake Gen2
    • Azure Data Factory (ADF)
    • Azure Databricks
    • Azure SQL PaaS
    • Azure Cosmos DB
    • Azure Search
  • Ability to understand complex data sources and data flows
  • Understanding and experience of data structures, including data dictionary and building data models
  • Strong Data Modelling (Conceptual, Relational and Dimensional)
  • Advanced knowledge of Data Warehouse Modelling and Kimball methodology with an eye on emerging trends such as advanced analytics developing de-coupled architectures
  • Analysis of data storage structures including; staging area design, operational data stores, data warehouse design, and data mart design
  • ETL, SQL Stored Procedures and Functions
  • Design of complex SSIS or DTSX packages using Package and Project deployment configurations
  • Strong experience of Self-service BI, data visualization and exploration tools (e.g. Power BI)
  • End-to-end data warehousing architecture
  • Industry Expertise: Data Delivery & Data Warehouse, Master Data Management, Metadata Management, Data Quality, Data Governance and Stewardship, Analytics
  • Knowledge of Big Data, noSQL and Cloud technologies as well as Polyglot Persistence and Lambda Architecture
  • Knowledge of Data Science theory and practice (including technical platform requirements)

Experience

  • Experience of leading a technical development team
  • Experience of database design and data warehouse implementation experience using Microsoft SQL Server, SSIS, SSRS and other tools
  • Experience of developing and implementing data solutions in a high-volume data management environment
  • Performance tuning, query tuning, troubleshooting and driving problem resolution.
  • Experience of defining and implementing Data Architectures
  • Solution design and architecture
  • Significant experience and clear demonstration of T-SQL programming
  • Excellent understanding of SSIS framework, administration, maintenance and configuration
  • Experience of using Microsoft Azure’s data platform components (Data Lake, Data Warehouse, Data Factory, Blob Storage) desirable

For the past 21 years, FSCS has been getting customers of failed authorised financial services firms back on track.

Our strength is in our numbers. Since 2001, we have helped 6.5m customers and paid back £26bn in compensation. Over the years we have continually strived to be better, faster, and more empathetic to our customers’ needs in an ever more complex financial world. Our people have worked together to make sure we can offer protection and reassurance every step of the way, even during the toughest of times over the last two years. FSCS is an organisation that makes a difference, and in which our people truly make a difference.

We have grown from modest beginnings in 2001 to helping customers during historic events such as the 2008 banking crisis and supporting vulnerable customers during the pandemic. As a result of this success, FSCS has become increasingly respected, insightful, and influential in the regulatory eco-system. It is an exciting time in our journey as we now have an opportunity to play a bigger role in breaking the cycle of rising consumer harm and costs; by being part of a system that is about prevention rather than cure.

What we are aiming for
We shall respond to large and complex firm failures, whilst maintaining our seven-day pay-out for savers in banks, building societies and credit unions. We will actively contribute to increasingly effective resolution when firms fail.

Why this matters
FSCS needs to contribute to public confidence and financial stability by being ready to respond when called upon across the full range of protected products.

Our approach

  • Maintain well-tested contingency plans, backed by necessary capabilities and robust customer information.
  • Collaborate with industry to improve the customer information we rely on for payouts.
  • Improve our ability to respond quickly to investment and insurance failures.
  • Work with industry and regulators to improve resolution arrangements.

What we are aiming for
FSCS is known and trusted for protection that puts people back on track through outstanding customer experience.

Why this matters
Customer expectations are rising. The service our customers receive must meet their expectations in terms of speed, accessibility and ease of use, in order to maintain consumer trust and confidence.

Our approach

  • Exploit digital technology to create the service our customers expect, at lower cost to our levy payers.
  • Improve the speed of our service by eliminating time and process inefficiencies, particularly with third parties.
  • Exploit our new strategic partnership - by drawing on our partner's expertise, scale and experience.
  • Provide continuity of cover for policyholders in failed insurance companies.

What we are aiming for
We shall raise awareness of FSCS protection across all of the products and services we protect, particularly retirement savings products.

Why this matters
Awareness of, and trust in, FSCS protection maintains confidence in a crisis. Awareness also helps to inform people's choices by increasing their confidence in buying protected services and understanding the risks of unprotected products.

Our approach

  • Partner with the industry to raise awareness of FSCS protection across all protected products and services, focusing on retirement savings initially.
  • Engage with consumers and provide information to help people understand protection and make informed decisions.
  • Encourage customers of failed firms to come directly to FSCS with their claim.
  • Work with our stakeholders to provide joined-up and easy to access information about FSCS protection.

What we are aiming for
We shall collaborate with the regulators and industry to prevent future failure and to reduce future compensation costs.

Why this matters
FSCS compensation costs are rising fast - we project that compensation may rise from £405 million in 2017/18, mainly driven by escalating pensions claims. These costs put pressure on firms' finances and are passed on to consumers.

Our approach

  • Commit to joint action with the regulators and industry to identify and address the root causes of mis-selling and other conduct issues which drive failure and compensation costs.
  • Ensure consumers are alerted more quickly to vulnerabilities and risks as they emerge.
  • Work with our partners to improve co-ordination across government, industry and regulators, ensuring insights and intelligence are generated and acted on.
  • Feed back lessons learnt as a creditor and from recoveries activity, including working with the insolvency and insurance markets.
  • Develop FSCS' own capability to provide actionable intelligence.

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