We Own It
We Care
We Deliver

Refuge Key Worker

Salary £22144
Location St Helens
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a permanent, full-time vacancy that will close in {x} days at {xx:xx} BST.

The Key Worker will work from the Refuge on a three-week rolling rota which will include working 1 in 3 weekends. 
As a Key Worker at Refuge you will manage your own time and caseload. You will work intensively with a number of clients to provide frontline services to individuals residing in refuge accommodation and during their resettlement as they move on to independent living. Your role will be concerned with managing risk, increasing safety and developing independent living skills of your allocated client base whilst in refuge and during the early stages of their new tenancy. 

This is an important role in which you will:
•    Be responsible for the identification of support needs via risk assessment and work with clients to develop SMART targets as part of an ongoing support plan
•    Provide practical and emotional support via 1:1 sessions and support clients to access other services within the community 
•    Act as an advocate for clients, working collaboratively with other agencies and professionals, representing at multi-agency meeting such as Family Action Meeting and Core Groups where required.

To be successful in this role you will:
•    Educated to GCSE level 3 or above
•    Experience working with and engaging with people with complex needs 
•    Experience managing a case load, and developing risk assessments and support plans with targeted outcomes

What Can Torus Group Offer You
We offer a modern workplace that is challenging, supportive and gives you room to grow your skills – along with a package of benefits that shows how much we value your contribution and care about your wellbeing, such as:
•    25 days holiday rising to 30 plus bank holidays (pro rata)
•    Holiday purchase scheme
•    Company Pension Scheme 
•    Company life assurance

About Torus Group – Torus Landlord
A growth and regeneration group with a strong social purpose, Torus works in partnership with Liverpool City Region and the North West to improve lives and create thriving, vibrant communities through support, investment, development and regeneration. 
We own and manage around 40,000 homes in Warrington, St Helens, Liverpool and beyond, making Torus the region’s largest affordable housing provider. 
Profits generated by group members Torus Developments and HMS are reinvested into our charitable arm Torus Foundation, a community anchor institution, to fund projects that build social capital and fulfil our mission of ‘growing stronger communities’.
Great Torus people share qualities we value highly. They are problem-solvers, able to work well within our team. They are open, honest and committed to doing the right thing at all times, and they always look for ways to do things better, focused on making sure we achieve our aims. If you can share our way of working, you’ll enjoy working with us. 

Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed;
•    Right to work verification 
•    Qualification certificate check
•    2x Completed references 
•    OH Health Questionnaire – Fit For Work
•    DBS check (if required for role)
•    Completion of all new starter documentation including signed T&C’s

‘Happy to Talk Flexible Working’ (If flexible working cannot be supported in this role please remove strapline from advert wording)

The Torus Group is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Each successful applicant will be subject to a relevant Disclosure and Barring Service (DBS) check along with other relevant employment checks.

We employ more than 1,500 people in a wide variety of jobs across Liverpool City Region and in the wider North West. We don’t just build homes. Our mission is to create stronger communities so people can thrive. If you‘re passionate about people and want to make a difference, there are many opportunities to join us.

Torus is the North West’s largest affordable housing provider and one of its biggest and fastest-growing developers and commercial contractors. We’re all about creating sustainable, stable and thriving communities – and making positive changes happen. So if you think you can make a difference and give something back to our communities, Torus is a place for you.

We are over 1,500 diverse and talented people sharing the same inspiring goal: to create a better society through providing homes people love to live in and in communities they want to be part of.  

We are true professionals, who thrive in this fast-moving, challenging and rewarding environment because we know that the stronger our organisation is, the better we can benefit our customers and colleagues alike.  

Every single one of our colleagues has unique qualities that we truly value. We embrace diversity and inclusion and invest in our people. We share a culture where our people focus on solutions, work together to achieve great results and take pride in what we do for each other and for our customers and the communities we live and work in.  

We believe our people deserve the opportunity to explore their potential. That’s why we encourage and support everyone at Torus to be the best they can be. We are Torus. We are building the future.

We Own it – Our people focus on solutions. We take individual and collective responsibility for our actions.  

We Care – Our people are supportive. We take pride in what we do for each other and for our customers.  

We Deliver – Our people are committed. We work together as one team to achieve great results.  

We are Torus!

Generous Annual Leave up to 30 days Annual Leave, Plus Bank Holidays

Enhanced Maternity / Paternity & Adoption Pay



Health & Wellbeing Support

Happy to Talk Flexible / Agile Working

Internal Reward and Recognition

Financial Wellbeing

Car Lease Scheme

Cycle to Work Scheme

Professional Study / Development Opportunities


For any further information in relation to this vacancy or any other vacancies advertised with the Torus Group please contact us using the following email address - working@torus.co.uk.

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