This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Customer Service Advisor - Full Time, Permanent - 37.5 hours per week or 42.5 hours per week Contracts available
Starting Salary: 37.5 hours a week = £19,371.45 increasing to £20,000 after 1 year and to £20,500 after 2 years
Starting Salary: 42.5 hours a week = £21,954.31 increasing to £22,666.67 after 1 year and to £23,233.33 after 2 years
Training starts on 6th February 2023 for successful applicants
Shifts: Monday - Friday plus only 1 weekend per month worked (days off in lieu)
Shifts on 37.5 hours contract rotate weekly between 8am-4pm, 9am-5pm, 10am-6pm and 12pm-8pm
Shifts on 42.5 hours contract rotate weekly between 8am-5pm, 9am-6pm, 9am-6pm and 11am-8pm
Location: Gadbrook Park, Northwich CW9 7LN
Inbound calls, Web chat and Emails
Are you looking to launch your career with a company that values its colleagues and offers fantastic training and development that leads to genuine career progression?
You will join a team of 50 Customer Services colleagues and become the voice of RMG, using market leading systems to build rapport with our customers and answer queries relating to their properties.
You will be a great communicator, with empathy, happy to help and fluent in written and spoken English.
What we’re looking for over and above anything else is people with great potential and a positive and self-motivated attitude. Previous customer service experience is advantageous but if you have the right skills and attitude, we’ll provide all the training you need.
The Role of the Customer Service Advisor:
The ideal Customer Service Advisor will have the following qualities:
How will my career grow?
When you join you’ll get a four week training and induction to give you all the skills and knowledge you need for the Customer Service Advisor role.
As a company we’re passionate about learning and you’ll have access to a wide range of training and development opportunities including:
Benefits
About Us
Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 127,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work.
And it doesn’t stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential.
Life at RMG
Benefits
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