Competitive pay
Career development
Caring company culture

Treatment Coordinator

Salary Negotiable dependent on experience
Location Daventry and Wellingborough
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK?

We have an exciting new opportunity for a Treatment Coordinator to join our amazing team across two of our mixed NHS and private practices in Wellingborough and Daventry. Our Practice Team sits at the heart of our business, and we want everyone to feel as though their role is a vocation- not just a job.

This is a full-time opportunity working the Monday- Friday between the hours of 8:30am-6:00pm

 

The day-to-day duties of Treatment Coordinator include outlining dental options for clients, interacting regularly with the dentist and providing payment plans.

Duties of Treatment Coordinator include but aren't limited to:

  • Outlining dental options for clients
  • Assisting clients with queries  
  • Interacting regularly with the dentist
  • Issuing payment plans for clients
  • Covering reception as and when required
  • Answering phone calls and emails
  • Taking patient bookings and payments
  • Handle all enquiries via phone, email and face to face in a professional manner
  • Deliver a high-quality and efficient reception/Treatment Coordinator service to the clinic
  • Schedule appointments for new and existing patients
  • Liaise with other departments to ensure a smooth patient journey
  • Have a good working knowledge of all services including packages and price
  • Prepare, explain and follow up treatment plans
  • Achieve consistently high levels of treatment acceptance and contribute to reach high conversion rate
  • Liaise with external parties for any additional services such as Finance facilities
  • Product knowledge

We are looking for a friendly and enthusiastic individual along with the following requirements:

  • Experience in the dental or medical industry as a receptionist, patient coordinator or dental nurse is ideal
  • Dental sales/ethical sales experience
  • Excellent verbal and written communication skills
  • Previous customer service or receptionist experience
  • Active listening and understanding patient's needs
  • Good attention to detail, organisational and problem-solving skills
  • Ability to work in a fast paced, busy work environment and to stay calm under pressure
  • IT Literate
  • Ability to work individually as well as part of a team

In return we can offer you a great range of benefits including:

  • Staff referral schemes, rewards up to £2000
  • Discounted dental treatment after 6 months service, extended to family after 12 months
  • On-site parking
  • Fully funded DBS checks
  • Employee assistant programme
  • Further education/qualification funding and support
  • Auto enrolment into a pension after 3 months service
  • A competitive salary and the opportunity to increase this through training and development
  • Modern surgeries and dental software system

 

Interested? We can’t wait to hear from you!

 

 

INDHP

 

Together Dental is a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients.

We value the trust that our patients have placed in us and work hard to protect that trust. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.

We support each other, providing outstanding service to practices and our dentists.

We educate our patients empowering them to make informed decisions about their oral health.
There is a sense of energy and purpose behind everything we do.

We instil trust in our teams and patients via our empathetic and supportive approach.

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