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Purpose: To assist in the café servery, garden café, and kitchen so that customers receive a consistently high quality of food and service. To be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.
Salary: £9.50 per hour (Under 18s attract a lower rate of pay of £6.83 per hour)
Hours: Between 09:00 – 17:30 on a zero hour contract, working pattern will include some weekends, bank holidays & school holidays
Do enjoy being the face of hospitality?
Do you love providing exceptional customer service?
We’re looking for a number of café assistants to join us on a bank contract basis to help with our café. As a bank worker, your hours and working days will be “as required” but there may be opportunities for these roles to become permanent.
You’ll enjoy supporting and servicing customers.
You’ll want to provide the highest standards of customer service.
You’ll love being part of a dedicated but fun team who always strive to provide an exceptional experience for all our customers.
You’ll have a natural and caring ability and be keen to support people with learning or other disabilities and help support them in participating in work and society.
Who are we looking for?
You’ll ideally have experience of working within a café environment, but this is not essential.
You’ll ideally have Barista training but this is not essential as all training will be provided.
You’ll ideally have experience in operating within a catering environment with minimal supervision.
You’ll be used to dealing with members of the public and visitors and always strive to provide an exceptional customer experience.
You’ll have good numeracy and literacy skills, some administration experience and basic computer skills.
But above all, you’ll enjoy having fun in a busy environment.
What are the main responsibilities of this role?
Be committed to customer service and the highest standards of service and presentation.
Greet new customers appropriately, answer any queries they may have and take an accurate record of their orders.
Be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.
Make up customer orders always ensuring food hygiene and Health & Safety requirements are followed. And also comply with portion and presentation guidance.
Provide customers with their food, beverages & cutlery and checking that they are happy with their order.
Ensure correct procedures are followed in the handling of cash, cheques and electronic payment transactions.
Maintain a fresh and attractive appearance of the premises under the guidelines set by the Manager.
Undertake any other duties that may be required for the effective operation of the café.
To assist in the kitchen with pot washing and ensuring all crockery and utensils are clean and put away.
To assist cleaning the kitchen utilising a “Clean and you go” philosophy and follows Food Hygiene and Health & Safety Requirements.
Good standard level of education (GCSE in Maths & English)
Great communication and customer service skills
You will have a proven ability to be honest, dependable and dedicated to your role
A “can do” attitude and willingness to ensure all our customers and visitors receive a great experience
You will be available to work weekends & School holidays
You’ll be able to work with and support people with mixed abilities.
A sense of humour and positive attitude really helps: we don’t expect our colleagues to be stand up comedians but we do enjoy having fun.
As a national charity and not-for-profit organisation, Camphill Village Trust brings over 65 years of experience, knowledge, and passion to supporting people with learning disabilities, autism, mental health challenges, and complex needs.
Below is just a taste of what we offer:
Life cover for all employees so families will receive payment if a colleague dies at work (subject to cover terms and conditions).
Employees who introduce a friend to work with us receive £150 through payroll (Terms & Conditions apply.)
Employee assistance programme with 24/7 helpline for advice and support. Also available to your immediate family
We contribute to a pension scheme along with your personal contributions
Annual leave entitlement 25 days per year PLUS statutory bank and national holidays
You Have already applied for this vacancy, please go to your account to see your progress.
Camphill Village Trust VacancyPrivacy Statement
This privacy statement explains how we, Camphill Village Trust, intend to use the information you provide in your application. It also explains your rights, our reasons for requesting the information and who will have access to it.
As defined by the General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA), Camphill Village Trust is the Data Controller and is ultimately responsible for ensuring the data you provide is kept secure, processed correctly and that you understand your legal rights in relation to the data you provide.
The recruitment software we use via this website is supplied by Net-Worx (2001) Ltd (trading as networx) and they are defined as a Data Processor under the GDPR. They will only process your data in accordance with our instructions.
networx can be contacted at The Engine House, Wharfebank Business Centre, Ilkley Rd, Otley LS21 3JP.
We collect information that is specifically provided by you as part of the application process. This includes, but is not limited to:
Name, address, email, telephone number
CV (if applicable)
Equal opportunities monitoring information (defined as special category data) - this information is purely for statistical analysis and monitoring purposes
Answers to application questions
Any other information you wish to provide in support of your application
We are using contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out a statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
Details you provide in this application:
Will be held on our computer systems and may be downloaded by us
Will be used to deal with your application
Will be made available to us and our processors
Will be used for communication with you regarding the vacancy
Will be used to satisfy legal requirements
Will be used for statistical analysis
Will be held and may be used to contact you about other vacancies
We will store your application data for 13 months after the vacancy has closed. After this period, it will be fully anonymised.
We use some automated screening tools as part of this application process. The answers you provide to one or more of the questions (excluding any special category/equal opportunity questions) may result in your application being automatically declined. This technology is used to help us manage the high volume of applications we receive and can assure applicants the same outcome would occur if we manually reviewed your application. The reason for the decline will be made available to you in your candidate account.
How can I access the information you hold about me? Your rights
We will provide reasonable access to visitors who wish to review the personal information retained when they apply via our website site and will correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct, and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
the right of erasure or to be forgotten
the right to rectification if information is inaccurate or out of date
the right of data portability (to obtain and reuse your personal data)
the right to object to networx and the Controller and processors handling of your personal data
the right to withdraw your consent with regards to the handling of your personal data
you have the right to ask for a copy of the information we hold about you (Subject Access Request - SAR)
You have the right to lodge a complaint with a supervisory authority - the Information Commissioner’s Office (ICO)
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold about you, that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent, we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
Camphill Village Trust can exercise the right to update this policy as and when required.
The email used for your profile is not a valid company domain name. In order to
continue to create your profile with you will need to select a profile which uses a company authorised email address.