Café Assistant
This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.
The role
Would you enjoy working in a beautiful location in the Forest of Dean, within our Café?
Job title: Café Assistant.
Location: Taurus Crafts, Lydney, Gloucestershire. GL15 6BU
Purpose: To assist in the café servery, garden café, and kitchen so that customers receive a consistently high quality of food and service. To be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.
Salary: £9.50 per hour (Under 18s attract a lower rate of pay of £6.83 per hour)
Hours: Between 09:00 – 17:30 on a zero hour contract, working pattern will include some weekends, bank holidays & school holidays
Do enjoy being the face of hospitality?
Do you love providing exceptional customer service?
We’re looking for a number of café assistants to join us on a bank contract basis to help with our café. As a bank worker, your hours and working days will be “as required” but there may be opportunities for these roles to become permanent.
- You’ll enjoy supporting and servicing customers.
- You’ll want to provide the highest standards of customer service.
- You’ll love being part of a dedicated but fun team who always strive to provide an exceptional experience for all our customers.
- You’ll have a natural and caring ability and be keen to support people with learning or other disabilities and help support them in participating in work and society.
Who are we looking for?
- You’ll ideally have experience of working within a café environment, but this is not essential.
- You’ll ideally have Barista training but this is not essential as all training will be provided.
- You’ll ideally have experience in operating within a catering environment with minimal supervision.
- You’ll be used to dealing with members of the public and visitors and always strive to provide an exceptional customer experience.
- You’ll have good numeracy and literacy skills, some administration experience and basic computer skills.
- But above all, you’ll enjoy having fun in a busy environment.
What are the main responsibilities of this role?
- Be committed to customer service and the highest standards of service and presentation.
- Greet new customers appropriately, answer any queries they may have and take an accurate record of their orders.
- Be a helpful and supportive team member particularly to people on work experience or training placements in the restaurant.
- Make up customer orders always ensuring food hygiene and Health & Safety requirements are followed. And also comply with portion and presentation guidance.
- Provide customers with their food, beverages & cutlery and checking that they are happy with their order.
- Ensure correct procedures are followed in the handling of cash, cheques and electronic payment transactions.
- Maintain a fresh and attractive appearance of the premises under the guidelines set by the Manager.
- Undertake any other duties that may be required for the effective operation of the café.
- To assist in the kitchen with pot washing and ensuring all crockery and utensils are clean and put away.
- To assist cleaning the kitchen utilising a “Clean and you go” philosophy and follows Food Hygiene and Health & Safety Requirements.
Role requirements:
- Good standard level of education (GCSE in Maths & English)
- Great communication and customer service skills
- You will have a proven ability to be honest, dependable and dedicated to your role
- A “can do” attitude and willingness to ensure all our customers and visitors receive a great experience
- You will be available to work weekends & School holidays
- You’ll be able to work with and support people with mixed abilities.
- A sense of humour and positive attitude really helps: we don’t expect our colleagues to be stand up comedians but we do enjoy having fun.
The charity
As a national charity and not-for-profit organisation, Camphill Village Trust brings over 65 years of experience, knowledge, and passion to supporting people with learning disabilities, autism, mental health challenges, and complex needs.
The benefits
Below is just a taste of what we offer:
Life cover for all employees so families will receive payment if a colleague dies at work (subject to cover terms and conditions).
Employees who introduce a friend to work with us receive £150 through payroll (Terms & Conditions apply.)
Employee assistance programme with 24/7 helpline for advice and support. Also available to your immediate family
We contribute to a pension scheme along with your personal contributions
Annual leave entitlement 25 days per year PLUS statutory bank and national holidays
Free parking at most communities
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