Up to 28 days holiday
Flexible working arrangements
Workplace pension

Repairs Surveyor (Lincolnshire)

Salary Up to £42,265 per annum (depending on experience)
Location Home based (with travel throughout Lincolnshire area)
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Are you an experienced Repairs Surveyor that can help us make a difference? 

We currently have a fantastic opportunity for an experienced Surveyor to join our expanding team. 

Here at Platform, we are passionate about building a better future in affordable homes services and communities and are growing our External Contracts & Delivery team to further support the quality and effectiveness of responsive maintenance across our properties. 

This is a permanent role where you will manage the quality and effectiveness of responsive maintenance across the Witham locality while providing technical advice on complex repair issues and escalations. You will also help us ensure that we meet the reasonable, statutory, and regulatory obligations of our customers and will support us in maximising planned investment where possible. 


Some of your daily responsibilities will include: 

  • Manage and monitor contractors, ensuring works are delivered safely and to the Platform standard and continually improve customer satisfaction and value for money 

  • Ensure that pre and post inspections are carried out in accordance with agreed frequency to make sure quality standards are being delivered 

  • Ensure all repairs works are carried out within target times and commitments to residents and agree the value of disputed works 

  • Ensure Disrepair and HH Act claims are dealt within prescribed timescales to minimise financial exposure and resolve issues promptly for the customer 

  • Investigate and respond to customer complaints, confirm root cause and put in place corrective action to prevent repeat failures 

  • Provide technical advice and support to internal and external customers on a wide range of construction, maintenance and repairs issues 


Some of the great benefits we can offer you:   

  • Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave    

  • Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave 

  • Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts         

  • Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more       

  • Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 8% (inclusive of life assurance and dependent on employee contributions)         

  • Learning and Development opportunities  

  • Salary sacrifice electric vehicle scheme and cycle to work scheme 

  • Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers 

Some of the things we are looking for 

  • Considerable experience in housing and/or construction industry 

  • Experience of Social housing and positive engagement with customers to resolve difficult issues  

  • Knowledge of Human Habitation Act and Disrepair obligations as it relates to Platform repairs services 

  • Experience of managing contractors to deliver a responsive and void maintenance services  

  • Knowledge of the legal and regulatory framework relevant to programmes of works and maintenance  

  • A sound knowledge of construction and provision of maintenance services 

This is a varied role where you will regularly liaise with customers and contractors so you should have strong interpersonal and influential skills with a strong commitment to customer service. You will also be self-motivated and organised and be able to consistently deliver under pressure. 

Although this role is home based, it is essential to have a full UK driving license and the ability to travel around properties within our Witham locality (Please see the attached map highlighting the locality area). Your business travel will be reimbursed from your home address, as per the inland revenue mileage rates. 

If you would like more information on this role or to arrange an informal chat, please feel free to contact Phil Scarfe (External Contract Manager) via email: Phillip.Scarfe@Platformhg.com  

If this sounds like the ideal opportunity for you, please click apply or don’t hesitate to get in touch if you would like to know more about the role.  

We aim to hold interviews for this role via MS Teams and will contact you to arrange a suitable time. 


We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application. 



Join us and find your purpose at Platform!

Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people’s lives.

You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers.

We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage.  After all, we want to attract the best people to work for us and we know that one size does not fit all.

Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events.  This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy.

If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment.

Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all.

Great opportunities

for further development and training

Up to 28 days holiday

plus bank holidays

Workplace pension

with employer contributions of up to 8%

Company van and

Depending on role

Flexible working arrangements

with remote working widely available

iPad and mobile

Depending on role

People Matter

We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships.

Own It

We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do.

One Team

We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen.

Be Brave

We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

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