Competitive Salaries
Flexible Working
Excellent Benefits

Student Support Administrator

Location HMP Bure
Salary Competitive
Contract Permanent
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

Based on site at HMP Bure our Student Support Administrators provide comprehensive administrative support across high-profile contracts. Within your role you will be responsible for ensuring that the administration systems and processes operate in a timely and effective manner, adhering to all quality standards. 


You will also be the first point of contact for prisoners, conducting prisoner inductions into the education provision promoting available courses to potential learners and providing ongoing advice and guidance. The role also includes the recruitment of learners for courses, maintaining accurate records of achievement linked to initial assessment, close liaison with partner agencies and the prison allocation and activity team. 


What we are looking for

You should have a passion for what you do along with relevant and recent experience within an administration environment. You will hold an NVQ Level 2 Business Administration qualification or equivalent (Level 3 desirable), and be able to demonstrate a good knowledge of IT based systems including Word, Excel and Access packages. An Information, Advice and Guidance qualification is desirable.


You will need to have good organisational skills with the ability to plan and prioritise workload accordingly while demonstrating excellent communication skills, written and verbal, including the ability to build rapport with a wide range of individuals and maintain a high level of confidentially at all times. You will need to be results focused and have the personal drive and resilience to overcome hurdles and barriers.


The salary for our administrators is based on experience and qualifications of the post holder, to be eligible for the top end of the band (£21,000 – £24,000) you will need to hold a Level 3 NVQ or equivalent. 


For full details of the role and the person specification please click the ‘available documents’ or for an informal chat please call the Recruiter, Katy McCorquodale-Hall on 07977 392738.


Please include your current salary and desired salary as part of your application, when prompted.

Here are PeoplePlus, we are committed to transforming the lives of people with convictions through our work in prisons. 

Our services have been designed to tackle the underlying causes of offending behaviour so people can make positive changes to their lives. 

With more than 500 people working to support people with convictions in custody and in the community, we bring passion, experience and innovation to public sector rehabilitation services. 

We also work with specialist partner organisations to help people move away from their past and look forward to a brighter future. 

All of our services are designed in partnership with the people who we’re trying to help and away from our direct work with people serving their sentences, we’re working hard to change attitudes towards people who can often be tarnished unfairly following criminal convictions. Our Social Recruitment Framework brings together organisations to tackle any pre-conceived ideas about hiring people who have previously been involved in crime. 

We also work with employers on the Ban the Box initiative to support fair and equal recruitment processes and have engaged industry to influence our employer-led curriculum delivered to our learners. 

We are extremely proud to be a Silver accredited Investors in People organisation. This means that at PeoplePlus, the right principles are in place but more than that, it means our people and leaders are making active efforts to make sure that there’s real consistency and everyone in the organisation can feel the effects.

A paid PeoplePlus Life Event Day each year

30 days annual leave for Teaching roles / 25 days for support roles

Cycle to Work scheme

Access to hundreds of discounts via the Additions portal

Employee Assistance Programme

Access to online wellbeing centre

Enhanced Wedding leave

A paid volunteering day each year

Enhanced Maternity scheme


Refer a Friend reward scheme

Holiday purchase scheme



"What I love about working in a prison environment is that no 2 days are the same. You are a number of different roles such as counsellor, adviser and at times the person that makes a difference in that individual’s life.  

There are also good career opportunities for an individual. I started as a supply tutor and I am now an assistant manager. At PeoplePlus you are given the opportunities to gain new skills and qualifications to enable you to be the best version of yourself."

"I have been lucky enough to work in a number of roles within PeoplePlus within the prison education sector, each of which has provided variety, challenge, and immense job satisfaction. The company recognises, values, and rewards the hard work of its employees, providing great professional development and career progression opportunities as well as a great range of perks and support for wellbeing."

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