Put people first

Assistant Shop Manager - Kings Road

Salary £19, 592 per annum (subject to review in line with national minimum increase)
Location Harrogate
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Assistant Shop Manager – Kings Road


£19,592 per annum (subject to review in line with national minimum increase)

37.5 hours per week


Harrogate – King’s Road


Bring your passion for fashion and retail experience to join our Saint Michael’s Hospice retail team as an Assistant Manager. Based at our popular King’s Road Shop, you will support the Shop Manager in maintaining a top-quality sales culture, developing shop plans and enhancing the customer service experience.


Providing encouragement and support for the team of volunteers, you will help build a welcoming atmosphere and fuel a committed customer base to boost shop growth. You will be able to demonstrate a keen eye for merchandising, helping pre-loved goods find new homes. You will aim to reach key performance indicators, using your creativity to develop strategies and ways to meet them. In the absence of the Shop Manager, you will take charge of day-to-day operations – maintaining standards across all aspects of the shop, as well as budget management.


Alongside fashion retail experience and customer service skills, the successful candidate will be innovative and open to new methods for boosting sales and cutting costs. You will demonstrate great organisational and leadership skill, and ability to strengthen interpersonal relationships to empower staff while maintaining an efficient retail environment.


Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.


Benefits include: -


  • 35 days holiday per year (including Bank Holidays, pro-rata).
  • Comprehensive Induction Programme.
  • Refer a friend bonus scheme
  • Pension Scheme with an employer contribution of 8%
  • Employee Assistance Programme.
  • Access to staff support.
  • Free group life assurance.
  • Free DBS check.
  • Free car parking and close to bus and train stations.


You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, and Richmondshire Districts.


At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding.


We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including successful applicants being required to undertake a DBS Check suitable for the role that you will be performing.  Disclosure expenses will be met by the employer.


North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).


For more information on the role, please contact us on HR@saintmichaelshospice.org or on 01423 200145 and we can arrange for you to have an informal discussion, or please click Apply and you will be forwarded to our website, where a full Job Description is available (via the ‘Document Available’ button at the top of the advert). Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.


Telephone screening will take place soon after application with successful candidates being invited for an interview, which will take place in Harrogate.


Herriot Hospice Homecare, Just ‘B’, and Saint Michael’s Hospice are a family of services, powered by local communities across the Harrogate, Hambleton, and Richmondshire districts of North Yorkshire.

Millie Watkins, Healthcare Assistant

“Joining this team is the best thing I’ve ever done. It’s an absolute privilege to be a part of our patients’ and families’ lives, bring them comfort and make a genuinely positive difference.”

Have you been recommended to this role by a current employee as part of our Recommend a Friend scheme? Don’t forget to let us know after clicking apply.

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