End User Compute Engineer

Salary Competitive
Location Glasgow, UK
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

We have an exciting opportunity for End User Compute Engineer to join us on a permanent basis. We are open to location and can offer hybrid working. 

In this position you will be a EUC Engineer for our Endpoint Management service, covering configuration management of Windows 10/11, MacOS, iOS/iPadOS and Android devices, ensuring compliance with security and hardening standards, while safeguarding end-user productivity. This area covers disciplines such as automated provisioning of new devices, seamless installation of software and security updates, design, and implementation of policies to ensure secure usage of the endpoints.

Within the role you will deliver smarter and faster ways of working through digital workflows and automation within Service Operations. This could include integrations with MDM\MAM systems, AD, Monitoring systems and MSP tools. Remove manual tasks and provide automatic allocation and provisioning for end-to-end processes like JML and provide a self-service facility.

What will you be doing?

  • Focus on technical operations and delivery supporting our IAM (Identity Access Management) tools used to provide SSO
  • Key area of attention will be on the Security that will underpin platforms and systems. Ensure that any new design or strategy is in line with financial standards and regulations
  • Critical to understand and address BYOD security, through Application Control, Containerisation, Conditional Access and possible use of models such as Zero Trust: never trust, always verify
  • Provide expertise and guidance on the use of all Office 365 applications and services
  • Utilise InTune’s cloud-based functionality to enforce both mobile device management and mobile application management best practices
  • Automate aspects of the device lifecycle including deploying and maintaining software, responding to security threats, distributing policies and settings along with analysing resulting data
  • We are devoted to the FCA principle of Consumer Duty, by ensuring we are driving good customer outcomes across all aspects of services that have potential to impact our customers. This is embedded in every role and every employee is responsible for continuing our commitment to this principle and our value of doing the right thing

We are devoted to the FCA principle of Consumer Duty, by ensuring we are driving good customer outcomes across all aspects of services that have potential to impact our customers. This is embedded in every role and every employee is responsible for continuing our commitment to this principle and our value of doing the right thing.

Is this you?

  • Track record of designing and delivering End User Compute solutions within a technically complex and dynamic environment, specifically that required to support multiple business projects
  • Experience of successfully engaging management and groups of technical and non-technical stakeholders
  • Experience of working with Virtual workspace beneficial (AWS WorkSpaces, Appstream, AVD)
  • Familiarity with key infrastructure technologies and best practice including LAN, WAN, Voice, Windows, Active Directory, Virtualisation and Security
  • Experience within a regulated environment
  • Experience and understanding of ITIL and continual service improvement
  • Excellent level of knowledge and experience of hosting technologies, Identity Management and Office365
  • Good level of knowledge and experience of Security products
  • Experience with troubleshooting complex environments

Why Capquest?

Founded in 1985, Capquest is a credit solutions provider with over 30 years of market experience.  We're an awarded company within the credit industry. We manage significant credit portfolios on behalf of several of the UK’s leading financial institutions. Clients include leading banks and high street lenders, credit card companies, motor finance and utilities providers, as well as other consumer credit providers. Capquest is also part of the Arrow Global Group. Which is a leading European investor and asset manager in the non-performing and non-core assets sector. Operating in five different geographies and servicing over 9 million customer accounts. Our Purpose – building better financial futures.

We offer a competitive salary and attractive benefits package, and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have very interactive subsidised events, colleague engagement teams, employee recognition and development programs and the opportunity to work across multiple European countries

Please note – we are an equal opportunities employer and FCA regulated company - We will conduct credit, fraud, criminal record and 5-year reference checks as part of our pre-employment screening.  (Strictly No Recruitment Agencies Please) 


Arrow is a vertically integrated asset manager and a leading European credit servicer, combining information advantage, proprietary deal access, and operational know-how to execute deeply informed transactions with consistently high returns.

Arrow is an ambitious company. Our determination to succeed is matched by our drive to do things the right way – ensuring we create a sustainable business that builds better financial futures for our stakeholders.

We are entrepreneurial, fast-paced and decisive. Proud of our family values, we cherish working together in a safe, supportive community. We trust our people to make the right decisions – and we back them all the way. We’re also brave enough to acknowledge mistakes – and to learn from them. We celebrate success and reward those who take personal accountability to help us achieve exceptional long-term results.

We’re open and eager to embrace new ways of working. Ours is a diverse community, enriched by our local identities, working collaboratively to build a powerful, unified and dynamic organisation.

Our tech team is the driving force, essential to the future of Arrow Global and our servicing platforms. We have exceptional colleagues, delivering some of the most exciting projects across the Enterprise. ​Our ethos is to design, build and innovate. With this, we create new intellectual property, a technical moat and an uncontested market space for Arrow where competitors cannot follow.​

At Arrow, you’ll be empowered and given autonomy to deliver consistent, resilient, scalable and a secure technology infrastructure. This is essential to our future success.

Hybrid working

Gadget scheme


Gym flex

Annual Bonus scheme

Learning & Development

Diverse & Collaborative team

Discount scheme

As part of our wider Environmental, Social and Governance (ESG) framework we do things to make Arrow a more inclusive environment where people can bring their ‘true selves’ to work and ensure we can attract and retain a diverse workforce that bring different perspectives and ideas to Arrow.

Irene Summers

Senior Business Analyst

“There are plenty of opportunities to move between teams, as well as moving into management positions. Arrow offers different training/opportunities to grow internal talents.”

Tommaso Natali

Group Head of Information Security

“I really enjoyed my first few months at Arrow where I travelled a lot to different offices across the Group and got to know very diverse and smart people. I really enjoyed seeing that my support was welcomed and needed; it gave me a sense of purpose and achievement.”

John Pellew Principal

Principal, Distribution and Securitisation, Group Head of IT & Change

“Good tech is an essential part of the growth plan of Arrow. Technology will enable the innovation required to keep creating uncontested market space and keep Arrow at the forefront of industry.”

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