Pension Scheme
Healthcare Cash Plan
Flexible and Hybrid Working

Customer Ambassador

Vacancy Salary £25,246
Vacancy Location Southend-on-Sea
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.

If you’re passionate about providing great customer service, then we’d love you to join us as a Customer Ambassador. This is a 12 month fixed term contract.

The purpose of this key role is to be Estuary’s first point of contact by answering all inbound enquiries received; you’ll be delivering amazing customer service every day by identifying and understanding our customers’ needs and being a positive brand ambassador for Estuary Housing Association.

We are looking for someone with a can-do attitude towards achieving our goals and objectives, whilst ensuring our customers are at the heart of what we do. If you enjoy a varied role, are self-motivated, able to balance your workload and work within service level agreements, this could be the role for you.

Estuary is a Housing Association with a strong and clear regional commitment within Essex. We work very successfully within every district in Essex, the three outer East London Boroughs and in the Suffolk Coastal District.

We currently own and manage over 4600 properties. We are always looking at ways to increase the number of homes we can offer and believe it is important to build communities, not just homes.

We are committed to the provision of good-quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities. Our residents are at the heart of everything we do, their views are important to us in helping shaping future services.

We employ just over 300 people, two thirds of whom work providing care and support to people with learning disabilities. We also have an army of dedicated people behind the scenes providing a variety of services including rent collection, gardening, estate management and working on projects to build new houses.

Flexible and Hybrid Working


Generous Holiday and Additional Paid Leave Allowances

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