IT DR Lead

You don’t become the industry leader with average IT hires.

There are plenty of reasons Intrum sets the standards for others to follow. One is definitely the calibre of our global, action-orientated family of IT talent. Discover how you’ll grow by making a difference at Intrum as an IT Disaster and Recovery Lead as part of our IT team permanently.

Within this role you will be responsible for the planning, execution, reporting and oversight of all aspects of the Capquest resilience posture through Technology and Continuity alignments to the Business and Regulatory requirements and Risk appetite.

This is a great opportunity for someone looking to advance their career within an expanding European financial services business.

The role will be based remotely with combined visits at our Manchester office.

What will you be doing?

•  Develop, maintain, write and publish testing activities for IT business resumption plans including recovery action testing and validation against each IBS (Important Business System)
•  Ensure IT Resilience and System Continuity is embedded at all elements of Change (PMO led broader change and small change level). Ensure that at all new changes against supporting systems are documented, Technology run books are updated and trained out
•  Working with the Continuity Lead to ensure that the technology run books are maintained
• Working with the technologies leads to test and annually exercise the Technology run books
• Ensure annual technology testing at a service and component level is exercised
• Contribute to the collation of the risk dashboard, ensuring the technology risks are described and documented
• Identify and remediate any gaps within the supporting IT Continuity and DR plans
• Align with and compliment the IT security incident process with the Crisis Management process
• Complete testing plans, scenarios and execute scheduled testing plans
• Complete Board level MI packs demonstrating the month on month and improving position against IT resilience
• Perform Crisis Management execution at set scenario trigger points
• Assist in maintaining the crisis management framework, ensuring all component parts are current, correct and aligned to regulatory requirements. Ensuring testing – tabletop and manual execution – is carried out to ensure validity and effectiveness of the plan on at least an annual basis
• Act as subject matter expert areas and to feed into the roadmap process in collaboration with the Capquest IT Team

Is this you?

• Track record of designing and delivering IT Technology continuity solutions in financial services in line with specific reference to alignment to the various regulated standards requirements
• Solid experience in preparing and structuring detailed live Management Information around demonstration to C suite and Executives, as well as positioning reporting for external consumption
• Transformation / engagement on modern IT resilience, continuity principles and delivery.
• Able to demonstrate strong management skills including project management, financial management, change management and facilitation
• Desirable: strong experience within financial industry, familiarity with relevant standards and regulations e.g., PCI DSS, FCA, Sys C, GDPR
• Experience and understanding of ITIL and continual service improvement
• BSI aligned accreditation would be desirable
• Experience of assessing against and aligning to ISO 22301

About Intrum

As a multi-award-winning market-leading credit management company, Intrum has wide-ranging expertise in debt collection services, where we do business in 24 countries in Europe plus Latin America (Brazil). We have more than 10,000 experienced employees in our group.

Why Intrum?

Working for us means working for the international market leader. That not only sounds great. It also means working with the best people, the most exciting clients, the latest market innovations and the highest ethical standards. Our business is about helping others. Helping individuals in debt get out of difficult situations. Assisting companies to get paid, so they can grow, employ and prosper. Which in turn is positive for the whole economy. You become an essential part of this circuit with us, which gives your job at Intrum a deeper meaning. Regardless of your role or title.

Our selection process. What to expect

We like to keep things simple, while at the same time ensuring the fit is right for you.

• We will firstly review your application to see if you’re a good match to the role
• If we feel there is a good match, we will invite you to a video or face to face interview and discuss the next stage of the selection process which will involve typically the potential line manager
• Our talent team will then be back in contact with you to gather your thoughts and provide feedback.

We offer a competitive salary and attractive benefits package, and we pride ourselves on rewarding success with our excellent bonus scheme and incentive package. We also have interactive subsidised events, colleague engagement teams, employee recognition and development programs.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record and reference checks as part of our pre-employment screening. You should not be bankrupt, have any outstanding county court judgments on your credit file, nor have more than two registered defaults.

Strictly No Agencies