Implementation Consultant - Payroll
This is a Fixed Term, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Are you an experienced Software Implementation Consultant or a software professional looking for an exciting new challenge?
Are you passionate about delivering the best in user experience for customers? Driven by people getting the most out of software solutions to its maximum potential? We may well have the challenge for you.
You will be Joining our excellent Professional Services Team within IRIS Human Capital Management, who provide world class training and consultancy to users of our Staffology Payroll system.
Main Responsibilities
Delivery of product training and consultancy services to the highest standard for our customers. The role involves the following:
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To become fully conversant with the Staffology Payroll software
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To develop and maintain a high standard of Payroll knowledge
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Delivering prepared and bespoke sessions to customers at their premises
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Delivering remote training/consultancy sessions on a one-to-one basis
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Delivering group webinars for customers through a range of topics
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Preparation of training documentation and related administrative tasks
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To provide internal training as and when required
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To assist the Support Team as and when required
Experience
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Proven track record in software application training
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Strong Technical Skills
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Experience of delivering one to one and group webinar training
Key Competencies
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Be a strong and effective communicator
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Able to work effectively on own initiative
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Persuasive, encouraging and motivating
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Planning and organisation
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Customer Awareness
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Flexible during times of change
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Resilience
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Proven desire to update product knowledge and skill set where required
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Technically competent with various software programs such as Word, Excel, PowerPoint etc.
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Excellent standard of written and spoken English
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A valid UK work permit
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Please note:
We occasionally close vacancies early in the event that we receive a high volume of applications. Therefore we recommend you apply as soon as possible.
For UK candidates only:
Please note we are only able to accept candidates that are permanent UK residents or have proven permanent right to work in the UK.
About IRIS
As one of the UK’s largest privately held software companies, IRIS Software Group exists to simplify the lives of businesses, schools and organisations.
IRIS provides software solutions and services that substantially enhance operational compliance, efficiency and accuracy, empowering the users of our technology to look forward with certainty and confidence.
Over 4 million parents use our software to connect with their child’s school, 18% of UK employees are paid via an IRIS payroll solution, 50,000 SMEs use IRIS cloud bookkeeping and 21,000 firms rely on us for legislative compliance.
Our operational software is the invisible but essential beating heart of our customers’ businesses, supporting them in a range of objectives, from maintaining legislative compliance to boosting engagement with stakeholders and enhancing productivity.
It’s vital these mission-critical functions work first time, every time.
That’s why IRIS helps businesses run the tough stuff, stay compliant and get operational tasks done right first time, every time – so they can focus on productivity and growth.
IRIS is a company built on hiring the best people; our people are our greatest assets.
They enable us to be the innovative, market-leading, and high-performing company that we are today.
We’re delighted to be certified as a Great Place to Work and one of the UK’s Best Workplaces for Women.
These accolades confirm that our employees have a consistently positive experience at IRIS, with the certifications considering employee wellbeing, diversity and inclusion, trust in management, effective communication and recognition/reward.
IRIS is committed to engaging, rewarding and empowering our employees, and this is central to what we do.
This is why we work to create an environment where employees feel like they are part of a team.
Why work for IRIS?
The Benefits
Developing your career
We believe in creating a culture of engagement and reward to develop your potential and offer long-term career success. We do this by:
Supporting our managers to be great leaders, providing inspirational management resources and offering dedicated management development training.
Rewarding individual excellence through dedicated initiatives and Employee Awards for demonstrating our values.
Offering regular training and development programmes tailored to each employee’s development needs and providing a commitment to a ‘learning culture’ which shares knowledge, best practice and our long-standing expertise between employees.
We’re committed to a culture of continuous improvement and listen to our employees via regular feedback sessions and employee engagement surveys.
Our employees love the colleagues they work with. We promote a positive environment where our people feel comfortable, make friends and support each other.
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