Treatment Coordinator
This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.
The Opportunity
Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Treatment Coordinator to join our amazing team at our Clapham practice.
Our Practice Team sits at the heart of our business and we want everyone to feel as though their role is a vocation- not just a job.
This is a part-time opportunity working 3 days per week:
Monday, Thursday & Friday
The day-to-day duties of Treatment Coordinator include outlining dental options for clients, interacting regularly with the dentist and providing payment plans.
Duties of Treatment Coordinator include but aren't limited to:
- Outlining dental options for clients
- Assisting clients with queries
- Interacting regularly with the dentist
- Issuing payment plans for clients
- Covering reception as and when required
- Answering phone calls and emails
- Taking patient bookings and payments
- Handle all enquiries via phone, email and face to face in a professional manner
- Deliver a high-quality and efficient reception/Treatment Coordinator service to the clinic
- Schedule appointments for new and existing patients
- Liaise with other departments to ensure a smooth patient journey
- Have a good working knowledge of all services including packages and price
- Prepare, explain and follow up treatment plans
- Achieve consistently high levels of treatment acceptance and contribute to reach high conversion rate
- Liaise with external parties for any additional services such as Finance facilities
- Product knowledge
We are looking for a friendly and enthusiastic individual along with the following requirements:
- Experience in the dental or medical industry as a receptionist, patient coordinator or dental nurse is preferred but not essential
- Excellent verbal and written communication skills
- Previous customer service experience
- Active listening and understanding patient's needs
- Good attention to detail, organisational and problem-solving skills
- Ability to work in a fast paced, busy work environment and to stay calm under pressure
- IT Literate
- Ability to work individually as well as part of a team
In return we can offer you a great range of benefits including:
- Staff referral schemes, rewards up to £500
- Discounted dental treatment after 6 months service, extended to family after 12 months
- On-site parking
- Fully funded DBS checks
- Employee assistant programme
- Further education/qualification funding and support
- Auto enrolment into a pension after 3 months service
- A competitive salary and the opportunity to increase this through training and development plus a quarterly bonus scheme subject to meeting set targets
- Modern surgeries and dental software system
Interested? We can’t wait to hear from you!
The Company
Together Dental is a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients.
We value the trust that our patients have placed in us and work hard to protect that trust. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.
Working With Us
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