Service Manager

Vacancy Salary £34,882

Vacancy Location Rochdale

Contract Type Permanent

The Vacancy

Annual salary of £34,882 (FTE)
Permanent role
Full Time - 37 hours Mon-Fri
Based in Rochdale

Proposed Interview Date: Tuesday 12th September 2023

The role

The purpose of this role is to provide leadership to teams within Petrus and support the business growth of Petrus services in line with our vision, 'Together we will end homelessness and create safe places where all people can flourish'.

You will uphold and promote the values of Petrus in all of your work and represent the Regenda Group professionally with internal and external partners.

A key aspect of this role is the ability to provide quality services to vulnerable people with complex needs and ensure you drive a high performance culture within your teams.

The right fit

You will have experience of leading diverse teams in attaining and exceeding KPI's with the ability to adapt, plan and take effective action where performance may fall below expected standards.

Using your proven leaderships skills you will inspire, motivate and influence your teams to deliver bespoke high standards of customer service.

Safeguarding will form a priority in your role as service manager, you will confidently be able to identify and manage safeguarding concerns.

Employing your coaching skills, you'll encourage your teams to utilise their professional curiosity to support service users to be safe, well and achieve goals which are personal to them.

Through one to one supervision, team meetings, skill sharing and training you will support your team to growth personally and professionally, always striving to reach their full potential.

Who we are

Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham.

We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.

Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our People Services team will review your application and will be in touch shortly.

What we offer

Petrus really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which includes:

A range of flexible working options.
25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
6 additional days for volunteering.
5% Employers Contribution to the Pension Scheme.
£250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
Enhanced maternity, paternity and adoption pay schemes.
Employee Assistance Programme and health and wellbeing initiatives
A wide variety of exciting learning and development opportunities.
Interest free loans to assist with the purchase of computer equipment and travel season tickets.
Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.

INDHP