This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
This role will sit in the Customer Value Management (CVM) team within the Energia Customer Solutions Marketing team and report to the Head of CVM and Retail Development.
The CVM Manager will manage Customer Retention across both the Energia and Power NI brands. Responsible for customer communications, retention campaigns and the delivery of CVM targets and KPIs, you will implement key preventative, reactive and proactive retention strategies, ensuring data and insights are at the core of decision making.
In addition to close cooperation with key stakeholders in Customer Experience and our Group Data Office, the role will work closely with the wider Marketing team, Customer Relations, IT, Sales and Fulfilment and with key project teams.
Why choose Energia Group?
What you'll need
Does energy move you?
If so, see how you can be a part of the energy transition.
Take a look at our Energy Moves Us video below which is a great insight into our organisation as an employer and to learn a little bit more about the people behind our business;
You are advised to submit your application as soon as possible as we reserve the right to close posts at any time, once we have received sufficient applications. We reserve the right to enhance criteria to facilitate shortlisting.
The Company
Full details can be found in the job specification located at the bottom of this page.
NB: IPhone users should download job specification using Safari.
The Company
At Energia Group, energy moves us to deliver careers that power a greener and fairer future. Across our two brands that serve the entire island of Ireland; Energia and Power NI – we supply hundreds of thousands of homes and businesses with positive energy solutions and innovative technologies leading Ireland’s decarbonisation efforts. We’re looking for people with positive energy who want to transform their ambition into impact in our environment and communities.
What We Offer
Career Progression
Excellent Holiday Allowance
Annual Cost of Living Salary Review
Annual
Bonus
Generous Pension Scheme
Learning & Development
Social Opportunities
Wellbeing Programme
Health
Care
Family Friendly Policies
Sports and Social Club
Subsidised Gym Membership
Cycle to Work Scheme
A Diverse, Collaborative Team
Award Winning Company
Vibrant Company Culture
Our People
Energy Moves Us
Our Story
Next Steps
All applications should be submitted online. Once the vacancy has closed, we will review all submissions and will be in touch with the next step in the process.
In the meantime, if you have any questions about open roles or working with Energia Group, please just drop us an email.
Furthermore, we want you to perform at your best! Please let us know if you need us to make any adjustments to the recruitment and selection process by contacting us at careers@energiagroup.com.
A reserve list will be held for 6 months in which you will be placed if you are suitable for the role.
Best of luck!
Energia Group is an equal opportunities employer.
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