This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Fancy a role where you support to really make a difference?
Want a role where no day is the same?
Looking for a great work life balance? You have come to the right place, as we are only open MONDAY to FRIDAY 9:00-5:00 and don’t work Bank Holidays.
Your NEW job description:
Become part of our Liberata Operational Support team who support our Liberata Customer Services team to deliver 1st call resolution for each and every customer.
You will play a vital role in supporting the Operational Support team by helping to deliver a variety of tasks, such as updating training material and making them visually engaging to administration of interviews for new recruits! You must be able to effectively plan your time to enable you complete all your tasks within priority order and have a keen eye for detail when it comes to visual content.
We must warn you that this role is immensely rewarding, as you will be supporting colleagues who help customers on a daily basis, some of which are highly vulnerable. You get to ensure our colleagues are regularly recognised for key milestone and outstanding performance!
So, if you are looking or a role where no day is the same and are involved with a variety of key tasks for the operation… get applying!
Your required skills:
Your key deliverables:
Your key tasks:
What’s in it for you!
Not only do you get to join an award-winning business, you are joining at an exciting time as we are reviewing and developing our services!
The Company
Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.
Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values.
Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.
The Benefits
Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK.
For the full list of benefits, please click here, but below is a taste of what we offer:
Life
assurance
Equivalent to 4 times annual salary
pension
scheme
Contribute up to 6% and the company will match the contribution
Professional development
Support towards gaining professional qualifications
Reward
scheme
A wide range of benefits, rewards and discounts
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