Administration Assistant (Housing Support)
This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Part Time (25 hours per week)
Permanent
£16,143.92 per annum (pro rata of £23, 893)
We are a values driven organisation committed to achieving our mission of ‘One team, transforming lives’.
Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It’s also means you get to be part of a thriving and forward-looking Organisation that prides itself on being a great place to work.
We have a vacancy for a Housing Support Administrative Assistant. You will be the front-line point of contact for the Stockport Homes Housing Support Team, assisting and responding to queries from both internal and external customers, taking pride in providing an excellent service. You will contribute to the success of the team by being hard working, responsive, proactive and flexible to the needs of the business.
You will support the Team leaders in the collation and recording of customer support information and associated administrative duties. You will monitor emails and case management systems to provide succinct referral information to the Team Leaders.
You will contact customers to gather information and complete regular welfare calls to vulnerable customers.
We are looking for someone with previous administrative and customer facing experience. Passion, self-motivation, persistence & determination are skills required from the successful candidate to support the Housing support Team.
Candidates will have robust IT skills and the ability to effectively utilize and manage Microsoft packages.
If you would like to informally discuss the Housing Support Administrative Assistant role please contact Alison Burgess Housing Support Team Leader on 07866951160 or email alison.burgess@stockporthomes.org.
We strongly recommend an early application as we will be interviewing throughout the duration of the role being open and reserve the right to close the role early if we successfully appoint.
The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service.
This role is on Skylight terms and conditions.
Closing Date - 7th April 2024
Interview Date- 11th April 2024
About Us
SKylight is a Community benefit society established in 2018 and was set up as the charitable arm of Stockport Homes Group. As a Community benefit society, SKylight was set up for the benefit of the community with a social objective.
SKylight works closely with the people of Stockport to help transform lives in local communities including furniture recycling, providing accommodation and intensive support to people who are homeless, affordable holiday clubs for local children, and a network of community stores called Pantries to help people make their money go further.
SKylight are proud to be part of Stockport Homes Group and their contribution to making Stockport a great place to live and work.
We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.
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