Network, Comms & Telephony Team Leader

Job Title:                        Network Comms & Team Leader

Salary:                            NSG Business Support, Full Time, Permanent

Contract:                        Business Support Scale PO, Scale 32 – 34, From

                   £36,066 - £38,061 per annum

Hours:                             37 Hours per week

Annual Leave:               30 days per annum plus statutory bank holidays

Pension:                         NEST Pension Scheme     

About the College

• Middlesbrough College is the largest General Further Education College in the Tees Valley and has been situated in Middlehaven, Middlesbrough, since 2008.  It has developed from the initial main site to the vibrant campus that is now in place with our Campus Heart, dedicated Sixth Form, STEM Centre, Higher Education Centre, and further development for our apprentices in progress.   

• The College provides excellent facilities for approximately 13,000 students from across the region and whilst we are very proud of our campus and the equipment our students have access to, we are clear that it is the experience and dedication of our staff that make a positive difference to the lives of our students, helping them to achieve their educational goals and progress into work, higher education, or apprenticeships.   

• We employ over 1000 staff and are committed to our staff’s development; we have a wide range of continuous professional development opportunities including a bespoke Institute of Leadership & Management (ILM) programme for our aspiring and existing leaders.  Opportunities to achieve Assessor and Teaching Qualifications as well as role specific Professional Qualifications.   

• Our teaching staff are supported through our Taking Teaching Higher strategy that focuses on ensuring practitioners have the skill set to utilise up to date evidence-based practice, innovate through technology enhanced learning and have access to relevant continuous professional development opportunities. 

• The College offers free membership to its gym for all staff as well as discounted rates in the Hair and Beauty salons, and staff sports sessions such as five aside football, Pilates, and badminton.  The College has an employee assistance programme that provides support to both staff and their families. 

About the role  

Are you a dynamic leader passionate about digital innovation in education? Are you ready to shape the future of networking in a college environment? We are seeking a talented Networking, Comms & Telephony Team Leader to join our esteemed Digital Services Team at Middlesbrough College.

As the Networking Team Leader, you will spearhead a team of skilled professionals responsible for designing, implementing, and maintaining our college's networking infrastructure. You will play a pivotal role in ensuring the reliability, security, compliance and scalability of our digital networks, enabling transformative learning experiences for our diverse student body

The successful candidate will have:  

Qualifications

• Grade C or above in Maths or English (or equivalent) – Essential
• Relevant IT qualification at Level 4 – Essential
• Relevant professional certifications (e.g., CCNA, CCNP, CompTIA Network+) – Desirable

Knowledge & Skills

• A strong understanding of network architecture, protocols, and technologies.
• Extensive knowledge of networking equipment, including routers, switches, firewalls, and wireless controllers.
• Proficiency in network security principles and practices, with experience in implementing robust security measures to safeguard sensitive data.
• Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders and build strong relationships.
• A drive to lead and develop your team from apprentices to engineers, identifying skills needs, training courses and development opportunities.
• To have good time management, administrative and organisational skills.
• To be able to demonstrate behaviours consistent with the College’s Core Values.
• To commit to the safeguarding and promotion of the welfare of children, young people and vulnerable adults within the College.
• An ability to work well as a member of a team.
• Commitment to undertake any mandatory training relevant to the role.

Experience

• 2 Years’ experience working in an equivalent IT role – Desirable.
• Experience of exceeding customer expectations and commitment to excellence – Essential
• Proven experience in leading and developing networking teams - Desirable
• Experience of working within an IT Department providing service to a variety of customer areas – Essential.
• Experience of using networking tools for LAN, WAN, Security & Compliance.
• Experience of working to Service Level Agreements – Essential.
• Experience of the Information Technology Infrastructure Library (ITIL) Framework – Essential.
• Experience of administering an ITSM ticketing system to ensure incidents and requests are dealt with in line with SLA and to a high standard– Essential.

For more details of requirements, please view the attached Job Description for the role.

Safeguarding our students 

Middlesbrough College is committed to safeguarding and promoting the welfare of children and young people, as well as vulnerable adults. We expect all staff and volunteers to be suitable to work with these groups and share this commitment.  

Before applying for a role with Middlesbrough College, it is important to note that it is an offence to do so if you believe you are a person who is barred from engaging in regulated activity relevant to children. 

As a member of staff within the college, you will be working on a regular basis within the College environment which will give you opportunity for contact with children. Therefore, this role is defined as being within ‘regulated activity.’ At Middlesbrough College, we pride ourselves on our dedication to safeguarding all students, to do so we follow a strict vetting process whereby any offer of employment will be subject to the appropriate checks, including an Enhanced DBS Check.  

 
To read more information in relation to the DBS Code of Practice please follow this link: Revised Code of Practice for Disclosure and Barring Service Registered Persons (publishing.service.gov.uk) 

Further relevant links:

Child and Vulnerable Adult Protection Policy

Recruitment of Ex Offenders Policy

Want to know more? 

For further details and to discuss the role in more detail, please contact Graham Arnold, IT Manager, on g.arnold@mbro.ac.uk.  

As a College we are committed to Equality, Diversity & Inclusion, and welcome applications from all sections of the community. 

Applicants must demonstrate in their application the ability to meet the key responsibilities, qualifications / skills and experience detailed within the job description. Salaries are based on skills, qualifications, and experience.

Please note that, in line with current legislation, an online search will be undertaken as part of the due diligence on shortlisted candidates to prevent (or minimise the risk of) individuals being employed to work with young people who may be unsuitable to do so. Any specific concerns regarding any incidents or issues that have happened, and are publicly available online, may then be discussed during the interview stage with the candidate.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. We therefore encourage applicants to submit their applications as soon as possible.

To learn more about working at Middlesbrough College, please visit our Work For Us page.