Range of Discounts
Discounted Gym Membership
Flexible Working

Assistant Domestic Abuse Practitioner

Salary: £22,308 a year pro rata'd
Location: Newcastle-Under-Lyme
Hours per week: 30.88
Contract type: Permanent

This is a Permanent, Rolling Rota vacancy that will close in {x} days at {xx:xx} BST.

The role

As an Assistant Domestic Abuse Practitioner at our refuge, you’ll be the first point of contact for customers, external enquiries, referrals and admissions. You’ll work with the team in refuge to support customers and their children, making sure they re-main safe and well. 

 

Job requirements:

  • Support customers living in refuge and the community with tailored, practical, emotional and legal support, and make sure they are safe
  • Answering calls and emails and responding to any issues
  • Be able to work flexibly on a day and night rota
  • Update customer case files and ensuring it’s always up to date
  • Manage referrals, carry out any necessary risk assessments and assign accommodation based on customer needs
  • Take responsibility for ensuring that all accommodation is secure, and that Health and Safety Standards are met in conjunction with all day staff

 

What we’re looking for:

  • Someone with a genuine understanding of relationship abuse, who can help to address it from all angles and empower survivors to overcome their past towards a more confident future.
  • Great communication skills and someone who is able to build a rapport with customers
  • A flexible and adaptable approach to meet the needs of the customer
  • Someone who can effectively prioritise their work
  • Enhanced DBS check
     

Be a catalyst for change and help us impact the way our region addresses abusive relationships. APPLY NOW!

 

We will be interviewing as we go so may close the vacancy early if we find the right person.

 

#DomesticAbuse #RelationshipAbuse #NewcastleUnderLyme #JobsThatGiveBack #SupportWorker #DomesticAbuseSupportWorker #AssistantDomesticAbusePractitioner #GreatBenefits #Refuge

INDAD

Who we are

We’re part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident.

Glow is the catalyst for change in our community and our sector. We’re working to systematically impact the way our region and our sector addresses abusive relationships. Everything we do is driven by a deep desire to change the future of relationships for the better. This is the start of something great.

Watch the video below to hear from some of the people we've supported.

Why choose us

No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer:

A range of discounts at many high-street retailers and well-known brands.

Discounted gym membership at our head office and access to our cycle to work scheme – save money on bikes and equipment.

We offer flexible working, to help you manage your work-life balance.

23 days annual leave as well as public and bank holidays off too. As your service length increases, so will your annual leave entitlement.

We also give all staff 'My Day'. Whether it’s celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you.

A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications.

Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions.

Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options.

Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations.

We never shut the door

At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

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