This is a Full Time/Flexible Working, Permanent vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Are you ready to take your career to new heights with an award-winning business at the forefront of the industry?
Wates FM boasts national coverage across diverse industry sectors, and we're gearing up for further growth with an exciting pipeline of tenders and contracts for 2024 and beyond.
ABOUT THE ROLE
We're seeking experienced Account Directors nationally to join our dynamic FM Leadership team, driving excellence in client accounts and supporting our ambitious growth plans. As an Account Director, you'll take the helm of operational management and delivery across all facilities management services, ensuring impeccable customer interface and swift resolution of client concerns while championing continuous process improvement.
This role is the face of our client relationships, implementing best practices for all commercial activities and expertly managing specialists and suppliers to surpass KPI and SLA targets. You'll need to be an experienced FM Account Director, adept at handling either a single large account (£3-5 million) or a portfolio of accounts with similar value, and fully accountable for Profit and Loss Responsibility.
You'll bring to the table a robust technical/TFM background, a keen understanding of contract law, and financial acumen with proficiency in managing P&L and utilizing finance and CAFM tools. Passion for customer service excellence is a must, paired with stellar communication and influencing skills to lead, motivate, and engage teams to deliver exceptional results.
WHAT WE OFFER
To find out more about LIFE AT WATES please click on the following link https://www.wates.co.uk/careers/
Work for Wates
Wates Group is one of the largest, and most successful family-owned private construction, development, and property services companies in the UK. We are building a place to work where everyone belongs, by one small act of inclusion at a time. We celebrate difference and welcome diversity.
As a responsible and inclusive employer, we are committed to equality and are proud to have been recognised for this through a range of accolades including gold accreditation with Investors in People, we are also a Disability Confident employer. Being a family owned, business means we understand and value long term relationships.
The Wates Group are committed to three ambitious environmental targets for 2025: Zero Waste, and Zero Carbon, from our operations and Positive Nature Enhancement. Wates are pushing to take a leading role in reducing our industry’s environmental impact.
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