Gas Service & Repair Engineer

Salary £38,325 + call out payments + Access to company vehicle for work use only

Location Manchester - Field Based across Greater Manchester area

The vacancy

Contract Type: Permanent

Hours: 39 hours per week / 8.00 am to 4.30 pm, Monday to Thursday with a 30 minute unpaid break for lunch and 8.00am to 3.30pm Friday with a 30 minute unpaid break for lunch.

Closing date: 10th May 2024

Interview Date: 2nd May 2024 Onwards

Interview location: Soapworks, Salford Quays, Manchester

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with. So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done.

As a not-for-profit housing association, we provide homes and services to over 20,000 people across Greater Manchester. We build more affordable new homes, make a difference in the communities we serve, and support our colleagues to enjoy work, learn and grow.

This role will help us to do this by providing a professional gas servicing and repair service that delivers an excellent experience. Always adhering to current regulations and organisational policies and procedures and delivering an excellent customer experience by understanding the different needs of our customers and tailoring your approach.

In this role, you will be responsible for

Service, diagnose and repair all landlord owned gas appliances in customers’ homes and empty properties.
Complete relevant certification in accordance with the Gas Safety Regulations.
Report to the Gas Manager any faulty appliances, installations or equipment that does not comply with the current safety regulations.

Deliver a good cosmetic finish on completing a job.
Report any potential repairs and safeguarding issues that you notice in the customers’ homes.
Update your PDA in real time on a job’s status and communicate with planners if customers are not at home or jobs are not viable.
Order parts, materials or follow up work as required and record work daily outside opti-time
Achieve your performance targets, KPI’s and productivity targets.

We need people who:

Can undertake gas heating repairs and gas servicing in customers' homes and of certifying gas works.
Have a sound building and construction knowledge
Has general building maintenance repair knowledge
Certificate of Competence (BSEN17024) – CCN1, CENWAT, CKR1, HTR1, CPA1

Please note this role requires a basic DBS check and you must hold a valid driving licence. We also operate an on call rota, which you will need to take part in.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#GasServiceEngineer #GasRepairEngineer #GasEngineer #housingjobs #recruiting #Manchesterjobs

INDLOW

About us

We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential.

Our organisation is all about people – the people who live in our homes, the people in the communities we serve, and the people we work with.

So, it’s no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone!

We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this.

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

The team

Our Homes Team make sure customers' homes are well maintained by carrying out repairs, maintenance, and gas servicing... They are very important people!

In the team, there are multi-trades people, electricians, ground workers, roofers, gas engineers, plumbers, and joiners, plus general labourers and apprentices. There is also a team of planners and administrative colleagues who keep the show on the road by booking in all the work and making sure our trades colleagues have everything they need to get the job done. Together the Homes Team makes up nearly a third of our whole workforce!

Our customer satisfaction rating is consistently rated as ‘excellent’ and our Homes Team gets more compliments than any other team! The Homes Team were winners of the One Team One Dream Award at our colleague awards in 2020 for their commitment and fantastic teamwork.

Every year we...

Spend around £7 million repairing and maintaining our customers’ homes
Carry out 20,000 repairs
Complete 5,500 gas services
Turnaround 350 empty homes so they are in a good condition to re-let
Support some amazing community projects and charities, by putting our trades skills to great use.

Working here

Irwell Valley Homes is a great place to work, but don’t just take our word for it… find out what it’s like to work here from our colleagues…

"Thank you for your interest in joining the team!

As a not for profit housing association we have a strong social purpose to enable customers to live well in their homes and communities. By joining the Homes team you will be very much at the heart of this delivery model, providing an excellent repairs service to our customers in their homes and communities.

I'm proud to be part of a team that provides such an important service to our customers. So if you're interested in being part of an inclusive place of work where you are encouraged to be yourself and to learn & grow, I'd be happy to welcome you to the team! "

Michelle Nutter, Head of Repairs