This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Permanent
Full Time (4 on 4 off 12 hour shifts 7.30pm - 7.30am)
Are you looking for a challenging and rewarding role where you are able to support people every day and provide a safe environment for them to feel safe and comfortable?
Do you enjoy working in an environment where every shift is different to the next? Then this could be the role for you.
Bournemouth Housing First supports people who are homelessness across Bournemouth, Poole and Christchurch. This is a new service that starts in June, so this is an exciting opportunity to be part of the set up and implementation of this team.
We have a new opportunity for a Night Support Worker to join our night team to provide support to our homeless clients.
Your primary role will be to keep our service and the people that use it, safe. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations.
Some of your duties will include:
Being the first welcoming friendly face for people coming into the service
Providing informal support to clients and be a listening ear
Responding to incoming calls
Managing clients and their visitors within the building and any associated safety issues. Dealing with any incidents that may arise and contact external services when necessary
Monitoring the service and surrounding areas that are covered by CCTV
Carrying out regular visual checks / fire checks on the interior and exterior of the buildings and car park
Working in accordance with Health and Safety regulations and policy and procedure
Providing basic First Aid assistance until help arrives – Full training provided
Our night workers will usually work a 12 hour (waking) shift between 7.30pm - 7.30am, on a four night on, four night off rota. Although these are long shifts, you will get four days off after, which can provide a great work life balance.
What you will bring:
Previous experience in this type of work is not essential, but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings.
You will need to hold a full driving licence with access to a car as you may be required to work flexibly across Bournemouth, Poole and Christchurch locations.
You will have:
Clear verbal and written English
Good IT and keyboard skills
Polite, assertive manner, ability to self -motivate
Passion for working in a client/customer facing role
We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.
Staff benefits, support and development
Our benefits include:
Pension with life cover
Generous holiday allowance
Extra mile awards for outstanding work
Work offers including discounted shopping vouchers, days out and holidays
Cycle to work scheme
Confidential employee assistance programme including access to counselling
Employee voice – our Staff Council
Recruitment referral scheme
We support and develop our staff by providing:
A comprehensive induction and training programme
Management training
Trauma-informed care training
Specialist training, coaching and development opportunities linked to personal development plans
Access to accredited qualifications
Mental Health First Aid training and provision
Access to counselling psychologists via our Psychology Service
If you love helping others and want to join our friendly team, we would love to hear from you!
INDLOW
About Us
We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual’s skills and resilience to break the cycle of homelessness, poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton.
We’re committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Our Benefits
Our Gallery
Documents
Alternatively, please sign in with...
Published
Not PublishedClosing
in X days