Specialist Support Worker

Curo, a leading Housing Association in Bath, is seeking a committed individual to take on the role of a Specialist Support Worker, to join the Young Persons team, which forms part of the care and support element within Curo.

Young Persons homelessness is a growing issue in the UK. Supporting young people who are facing homelessness is a rewarding job, where you can make a positive difference every day. Curo’s Mediation service offers support to young people and families in B&NES to manage conflict and come to agreed resolutions and prevent homelessness.

A passion for working with both young people and families is essential for this role.

This role is for a fixed term contract ending March 2025

Why join Curo?

At Curo, we're not just about providing housing and care services—we're about building futures. We believe our colleagues are the cornerstone of our success, and we're committed to ensuring each colleague has the opportunity to grow, learn, and advance. With our forward-thinking strategy, we're constantly exploring a wide range of dynamic projects and career progression opportunities designed to inspire and engage.

We embrace a values-driven culture that revolves around Care, Respect, Openness, Fairness, and Trust.

• This means delivering exceptional customer service while treating all individuals warmly and honestly.
• We value diversity, tailor services where possible, and maintain transparent, inclusive communication.
• Our ethical commitment ensures consistency and decency in our treatment of others, even when challenges arise.
• Trust is paramount, as we entrust our team, customers, colleagues, and partners to act with integrity and make decisions for the right reasons.

Whether you're looking to make a difference in the community, develop your skills, or take your career to the next level, Curo is the place where your ambitions become achievements.

About the team

Curo’s Young Persons Services team are motivated, committed, and flexible in their roles supporting young people and families.  The team are friendly, supportive, fun and compassionate.  The role is rewarding and stretching and will give you the opportunity to work with, and positively influence young people to help shape their futures.

Come and join our fantastic team!

What you'll be doing

As our Specialist Support Worker, your primary objective is to prevent young person homelessness in BANES.

Your main duties will include:

• You will be the first point of contact, managing referrals to the young person’s service.
• You will work closely with families, providing mediation to prevent homelessness.
• You will work closely with local external agencies, such as social care, housing options, Youth Connect Southwest and Project 28.
• Completing risk and support needs assessments.
• Providing transition support to supported accommodation for young persons on waiting lists.

You’ll be making a real difference to young people lives every day.

More about you

To be great at what you do, you’ll need to be able to get stuck in, knowing every day will be different.

The successful Specialist Support Worker will ideally have the following background and skills:

• You will enjoy working with young people and supporting young people to maintain their accommodation.
• You’ll be able to build effective relationships with a wide range of people including customers and colleagues, with an ability to influence and negotiate.
• You will be able to build positive and professional relationships with local agencies and other professionals.
• You will be able to work effectively, without judgement, but with a strong sense of professional boundaries.
• You’ll be comfortable with dealing with challenging conversations, remaining confident and firm, whilst being respectful and considerate.
• You’ll have the skills to listen to and recognise what it is that our customers really want and be committed to achieving the best possible outcomes.
• You’ll have strong administrative skills and experience of writing reports and maintaining accurate records.
• You will understand the need for support planning, risk assessment and inspiring young people to recognise and achieve their goals.
• You’ll have good resilience and an understanding of the issues faced by young people facing homelessness.

If you can tick these boxes, then you’re the person for us!

We will need to take up an enhanced Disclosure and Barring Check for this role which we will do for you when you start.

When and where you'll be doing it

You will be working with Curo’s Young Person services locations around Bath, and local agencies within BANES. A driving license and access to a car is essential for this role.

What you’ll get in return

We believe you’ll have a job that makes you feel good about what you’re doing and help us to make a difference to our customers’ lives every day.

So in return for all your hard work, not only do our Specialist Support Worker get a great salary but we also offer:

• 26 days annual leave (plus public holidays) rising to 29 days after 3 years service
• An additional day’s leave on your birthday
• Contributory (Salary Sacrifice) Pension Scheme matched by CURO up to 10%
• Annual ‘Homes for Good’ Reward.
• Life Assurance Policy (up to 6x your annual salary)
• Flexible Benefits including the ability to buy up to 5 days additional annual leave, gym membership, Health Cash Plan, Computer Scheme, Green Cars, Cycle to Work
• ‘Perks at Work’ – access to 1000’s of discounts online and in-store.
• Employee Assistance Programme (EAP) – providing friendly impartial advice on financial, health, work or mental wellbeing.
• Free Parking at many of our Offices.

To find out more please about this role, please contact Ange Owens on 07966 140 779

We will be closing applications on 8th May, however we will be reviewing applications as they come in and may close the vacancy earlier should we find the right applicant. So, if you think you’re the person for this job, please don’t delay and apply today!