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Over 1,000 clients across the world
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Claims Handler - Liability Claims

Salary Competitive
Location Remote
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Davies are looking to recruit an experienced Claims Handler to join our growing Casualty team. This exciting opportunity will see the successful candidate working as part of a dedicated team providing a first-class proactive claims handling service to major clients.
 

Why would you join Davies?

At Davies people are at the heart of all we do, out values state that we succeed together, and it is this, that makes the business a great place to work! You will be valued and supported and receive excellent benefits including but not limited to:

  • Reward platform – discounts for over 800 retailers
  • 25 days holiday including UK bank holidays (rising with service plus option to purchase up to 5 extra days a year!)
  • Development, training, and professional qualifications
     

What will your day look like:

  • Liaison with Insurers, Policyholders and Brokers
  • Investigation of allocated claims from the desk, or via referral to a field adjuster for site investigation where appropriate
  • Obtaining all necessary evidence and relevant documentation
  • Determining appropriate actions for the resolution of the case
  • Preparation of detailed reports, where required, providing advice on policy indemnity, legal liability, quantum, and tactics
  • Negotiating settlement where appropriate, within agreed authority limits
  • Corresponding with all parties professionally to proactively progress the case to conclusion
  • Handling all cases in accordance with the client’s requirements by referral to documented procedures at all times
  • Maintaining a proper reserve at all times by regular review
  • Keeping updated on any technical changes relevant to your role. This may include participating in training programmes facilitated by the company

 

Abilities And Knowledge:

  • Experience handling EL & PL claims is essential
  • Knowledge of how to value an injury claim
  • Knowledge of reserving philosophies desirable
  • Knowledge of Civil Procedure Rules and the Claims Portal
  • Good communications skills at all levels
  • Excellent customer service
  • The ability to work as part of a team
  • Take responsibility for your own workload
  • Must be able demonstrate adaptability and flexibility
  • Good planning and organisational skills
  • Strong IT skills

Davies Group are a multi-award-winning specialist professional services and technology business. We deliver operations across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation, change management and digital innovation.

Over recent years we have consistently delivered double digit organic growth. Our programme of digital transformation has seen us successfully launch a range of technology-led solutions in the insurance and highly regulated markets, including the use of video, drones, robotics and our ‘Disruptive Thinking’ innovation lab that places the power of new ideas in the hands of our people. With our investments in technology, we have grown our solutions with existing clients and added new partnerships to our business. Currently we have a global team of around 6,000 professionals working with over 1,000 of our clients across the world.

To find out more detail please follow the link below:

https://davies-group.com/

We are
Dynamic

We are
Innovative

We are
Connected

We
Succeed
Together

Davies is a community of outstanding people. We welcome different perspectives, support each other’s ambitions and grow together. In a fast-changing business environment, we adapt and look ahead. We succeed because we are multi-talented: in the skills of our teams, specialisms and sector expertise. Working together, we are greater than the sum of our parts.

The Davies Foundation - Our people, clients and the communities we serve are at the heart of our business. The Davies Foundation has been created to give our employees the autonomy to choose how we support, giveback and do good for the local communities we live and work within.

To find out more detail please follow the link below:

https://www.davies-foundation.com/

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