Life assurance
Pension scheme
Professional development

Business Support Officer

Salary £22,153 - £23,903
Location Bromley/Home Hybrid
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Business Support Officer within Concessionary Travel Team

Key tasks and responsibilities:

  • Process new and renewal applications for Blue Badges, Disabled Persons’ Freedom Passes and Taxi Cards in line with Service Level Agreements
  • Cancel badges and passes when eligibility ends
  • Act on Tell Us Once notifications
  • Keep and maintain accurate records using spreadsheets, the Blue Badge database and London Councils’ systems
  • Interrogate various systems for applications and evidence, and progress
  • Annotate systems with outcomes of interrogation/applications
  • Liaise with both Liberata and LB Bromley service lines
  • Confidently communicate findings
  • Produce statistics from databases/spreadsheets
  • Adherence to all company policies and procedures applicable to this role
  • This includes but is not limited to HR, Health & Safety, GDPR, Information Governance, Business Continuity, Marketing & Branding, Environmental Policy
  • and all relevant statutory requirements

Essential Skills and Attributes:

  • Understanding of disabled persons concessionary travel schemes
  • Good oral and written communication at all levels
  • Excellent organisational skills
  • Ability to prioritise
  • Good working knowledge of Word, Excel and MS Outlook
  • Ability to work in accordance with policies and procedures and demonstrate initiative
  • Ability to work as a team and individually

Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.

Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK. 

For the full list of benefits, please click here, but below is a taste of what we offer:

Life
assurance

Equivalent to 4 times annual salary

pension
scheme

Contribute up to 6% and the company will match the contribution

Professional development

Support towards gaining professional qualifications

Reward
scheme

A wide range of benefits, rewards and discounts

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