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Training and Competency Specialist

Division Close Brothers Asset Finance
Location United Kingdom
Salary Competitive basic salary, discretionary annual bonus & benefits
Mergefield Title {Mergefield Value}

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in {x} days at {xx:xx} BST.

OVERALL SUMMARY

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Asset Finance & Leasing (CBAFL) team where you will ensure our employees in customer facing roles have the confidence and required expertise to perform their roles effectively and ethically. The primary responsibility is to develop and manage the training and competency scheme (T&C Scheme).

Working as part of the Business Engagement team, the role can be based from any of our UK offices. Our ideal team member will have previous experience in managing a T&C Scheme and will possess excellent communication skills.

RESPONSIBILITIES

  • Take ownership of the T&C scheme and work with business subject matter experts (SMEs) to expand the scheme to cover all customer facing roles
  • Implementing tools for monitoring learning completion to include new or updated standard operating procedures
  • Train, coach and support those responsible for ensuring employees remain competent, to provide them with the skills and knowledge needed to perform observation and give effective feedback
  • Introducing a standard method for capturing assessment outputs and individual action plans​
  • Working with the Product and Data teams to develop reporting for T&C scheme training, observation completion rates and findings
  • Work with the Governance team to identify potential training needs or knowledge gaps.
  • Develop Key Risk Indicators, for senior managements oversight of T&C scheme outcomes

WE WOULD LOVE TO HEAR FROM YOU IF:

  • You have relevant experience of training staff in a regulated environment, including both design and delivery for both soft skills and technical skills 
  • You can demonstrate a strong understanding of the full training cycle: needs analysis, design, delivery and evaluation within a commercial organisation
  • You're a skilled communicator, with the ability to engage with stakeholders of all levels
  • You are forward-thinking with a genuine interest in the latest learning and development practices
  • You're able to work well under pressure with a varied workload

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

  • Have experience managing a Training Competency Scheme
  • Are experienced at setting competency objectives 
  • Posses an Internal Verifier qualification and / or External Verifier qualification 

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at recruit.ssc@closebrothers.com or request a call back.

ABOUT US

At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:
https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:
https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion ¦ Close Brothers Group

#LI-CBAFL   #LI-hybrid   #LI-JN1

Founded in 1987 Close Brothers Asset Finance has grown and expanded, and now has multiple offices across the UK including our head office in Wimbledon, as well as offices in Chester, Burton, Glasgow, Sidcup and Manchester.

We remain focused on markets and services we know and understand. We have developed long-term relationships with our customers to fully understand their intricate business operations in order to support their long-term growth.

 We remain committed to our traditional values of service, expertise and relationships alongside teamwork, integrity and prudence, to help the people and business of Britain thrive over the long term.

Private medical

Discounted health checks

Stakeholder pension contribution

Gym discounts

Cycle to work scheme

Save As You Earn scheme

Purchase additional holiday

At Close Brothers, we are dedicated to helping the charities that matter most to our employees. Our donations continue to increase year on year thanks to our fundraising efforts and matched giving schemes to our employees’ favourite charities. We continue to seek out new ways to give as a group and to help employees who give their valuable time and money to causes close to them.

To find out more detail please follow the link below:

https://www.closebrothers.com/charity.

Sustainability is fundamental to our purpose, and we recognise that to help the people and businesses of Britain thrive over the long term, we also have a responsibility to help address the social, economic and environmental challenges facing our business, employees and customers, now and into the future.

To find out more detail please follow the link below:

https://www.closebrothers.com/sustainability.

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