Programme Administrator

Contract type: Permanent

Salary: Grade 3, £24,652–£25,192. Appointments for this role will generally be made at £24,652, depending on skills and experience. Please note, for internal applicants the salary will be reflected by pay and reward policy

Working arrangements: Full time (35 hours a week). Standard working hours between 9am–5pm, Monday to Friday. Hybrid working, with a minimum of 6 days per month in the office

The well-established and highly successful Accreditation Unit at the Royal College of Physicians is looking for an enthusiastic and proactive programme administrator to join their team. The successful candidate will focus on tasks and projects to support allergy, clinical immunology and pulmonary rehabilitation services in high quality care for patients through several accreditation programmes; the Improving Quality in Allergy Services (known as IQAS), the Quality in Primary Immunodeficiency Services (known as QPIDS) and the Pulmonary Rehabilitation Services Accreditation Scheme (known as PRSAS).

This is an exciting opportunity for a dynamic individual looking to develop an administrative career or enjoy utilising the skills they already have. With flexibility being essential for the workforce, this role is offered within a hybrid working environment with a blend of office and homeworking, with commitment dependent on service need.

Purpose and scope

The successful candidate will:

• Be exceptionally organised and interested in improving processes
• Be proactive and enjoy problem solving
• Be experienced at working in office administration/project support
• Enjoy communicating with a range of individuals, developing good working relationships
• Have a passion for improving healthcare services.

About the role

As programme administrator, you will make an impact every day by:

• Providing administration for projects, training events (virtual and in person), financial processes such as processing invoices, and governance meetings, taking pride in attention to detail and providing a first-class customer-service
• Supporting the accreditation assessment process, ensuring that it is delivered to programme standards and timelines, with an overall aim of improving the quality of clinical services
• Recording and reviewing data, sharing insights with the team
• Taking responsibility for a range of communications activities, including providing a helpdesk function, updating the websites, preparing newsletters and blog posts etc.
• Supporting the wider team with the delivery of their projects.

You will need outstanding organisational skills and the ability to liaise and communicate confidently with a range of people. Using initiative and being able to work flexibly as a member of a busy team are also essential qualities. An interest in digital communication and social media will be preferable.

For more information about the role please view the job description and person specification.

About us

Accreditation is a method of improving the quality of healthcare by assessing clinical services in relation to agreed standards. The Accreditation Unit team pride themselves on their dedication to delivering high quality work and making a difference. We have a culture of involvement; everyone’s views matter and we want you to contribute your ideas and help shape and improve what we do.

Our benefits

Working at the RCP comes with lots of benefits designed to ensure that you feel valued and supported in your role. The benefits we offer include:

• 27 days holiday per annum (staff grades 2-4), plus bank holidays
• Group personal pension plan with 7% employer contribution
• Interest-free season ticket loan
• Interest-free tenancy deposit loan
• Life assurance
• Annual pay award 
• Flexible working hours
• Employee assistance programme – 24/7 advice and support for any work-related issues as well as any problems affecting your home life
• Occupational health team – includes employment and work-related health assessments, health checks and work station assessments
• Cycle to work scheme 
• Corporate eye care scheme
• Health cash plan
• Professional training and development opportunities 
• Enhanced maternity and paternity pay
• Staff discounts platform – including discounts on cinema tickets and a range of high street brands.

You will also benefit from working in friendly offices in an attractive location.

How to apply

To apply, please submit your CV and a supporting statement (no more than two pages) that outlines, with clear examples, how your skills and experience meet the job description. Please note that applications received without a supporting statement will not be shortlisted.

If you have any queries about the application process, the role or would like an informal discussion, please contact Cynthia Yim, Senior Project Manager (Cynthia.Yim@rcp.ac.uk).

Closing date: Monday 9 December, 11.59pm

Shortlisted candidates will be notified by: Wednesday 11 December 2024

Interview date: Tuesday 17 December 2024

The RCP positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity.

The RCP is all about our people – our members, staff, volunteers, and leaders. We educate, influence, and collaborate to improve health and healthcare for everyone and know we can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into our community people who represent the 21st-century medical workforce and the diverse population of patients we serve is a priority for us.