Life assurance
Pension scheme
Professional development

Senior Account Manager

Salary Competitive salary and benefits package
Location London (National - base location will be discussed at interview)
{Mergefield Value}
{Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

The Vacancy

We wish to recruit a dynamic Senior Account Manager to join the team.  Reporting to the Business Process Services Director, the role will be responsible for the account management of Liberata’s Capacitygrid Business Process Services function.  This is a nationwide role and there will be a requirement to travel to meet with colleagues and clients, but a large proportion of the post holder’s time could be spent working remotely. 

The post holder will be responsible for supporting and leading the Client Management team and generating revenue and growth across Liberata’s Capacitygrid Business Process Services.  This will include the implementation of products and services to local authorities and other sectors, and the identification and closing of new and repeat business opportunities.

This role requires an individual with a proven track record of developing and implementing account management strategies matched to commercial objectives. The individual must have excellent communication and management skills to build effective relationships both internally within Liberata and externally within client and business partner organisations. 

Key tasks and responsibilities:

  • Achieve Capacitygrid business plan through effective leadership and account management of products and services.
  • Support and lead the Client Management team to achieve sales and growth targets.
  • Manage the sales pipeline for all Capacitygrid services and Debt Assist, including commercial and proposition support.
  • Ensure high levels of client satisfaction to increase renewal and upselling success.
  • Keep key stakeholders updated to ensure results and revenue can be tracked against forecast.
  • Identify opportunities to improve products and enhance services.
  • Work in conjunction with Marketing to define and execute new sales campaigns.

Essential Qualifications and Experience:

  • A degree-level education or an equivalent level of experience. 
  • Significant marketing experience and a proven track record of developing and implementing account management strategies matched to commercial objectives.
  • Strong knowledge of working across the public sector and experience of achieving growth in a range of markets.
  • Ability to develop and maintain strong client and stakeholder relationships.
  • Sound problem solving and decision-making skills
  • Strong commercial awareness and the ability to identify new revenue opportunities. 
  • Highly developed organisational skills.

The Company

Liberata is a leading business service provider to public and private sector organisations throughout the UK. We pride ourselves in revolutionising our clients operations using our expertise and innovative solutions across a wide range of services, including Revenues & Benefits, Finance and Accounting, HR & Payroll and Customer Services. Our aim is to work in partnership with our clients to assist them in becoming more efficient; leveraging our best in class business process outsourcing and operational transformation expertise.

Liberata is committed to creating opportunities for its employees, its clients and its shareholders. Our passion for process and an intense client focus ensures that we deliver an award winning service and our entire workforce are encouraged to demonstrate our company values.

Liberata aims to give each employee the opportunity to make a real difference; be involved in shaping the growth of the business and encourage you to try new things! If you are hardworking, enthusiastic and seeking a challenge we are the organisation for you.

The Benefits

Liberata will provide the opportunity for you to develop your skills and experience with a leading supplier of services and software to public and private organisations across the UK. 

For the full list of benefits, please click here, but below is a taste of what we offer:

Life
assurance

Equivalent to 4 times annual salary

pension
scheme

Contribute up to 6% and the company will match the contribution

Professional development

Support towards gaining professional qualifications

Reward
scheme

A wide range of benefits, rewards and discounts

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Closing

in X days

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