Great pension
Generous holiday
Learning and Development

Money Matters Advisor - Part-time.

Salary £16,452 per annum plus benefits
Location Home-based with occasional travel
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a 18.5 hours per week, Permanent vacancy that will close in {x} days at {xx:xx} BST.

The role

Money Matters Advisor – Part Time.

  • £16,452 per annum plus benefits.
  • 18.5 hours per week           
  • (Full time salary equivalent £32,904 per annum)
  • Home-based with occasional travel across the West Dorset region.
  • Permanent Role.
  • Closing date for applications:  14th March 2025 (Midday)

At Magna, our vision is to create great homes together. We have ambitious plans, and are seeking creative, aspirational, and talented people to join our fast paced, adaptable, and highly collaborative environment. 

The role and what you take care of:  

An exciting new position has arisen for a Money Matters Advisor to work within our Money Matters team. This role will make a real difference to our customers lives and help improve their financial wellbeing. 

  • You will work to maximise the income of customer who are entitled to welfare benefits, while assisting households in managing their financial responsibilities.
  •  Ensure that related policies and procedures are implemented consistently, manage risk appropriately, and embed best practices in problem-solving and case management.
  •  Maintain and update case management records as well as statistical spreadsheets.
  • Work collaboratively with your team while adhering to and aligning with Magna Values.  A full Job profile is attached to this advert.

What you need to be successful: 

  • Up to date welfare benefit knowledge, excellent communication skills and experience of dealing with vulnerable customers.
  • The ability to work independently and manage one's own workload effectively is essential. Proficiency in performing well under pressure and prioritising tasks appropriately is required. Excellent communication and decision-making skills are crucial, along with a flexible approach to work. Proficiency in information and communication technology (ICT), including Microsoft programs and video conferencing platforms, is necessary.
  • You must have a full driving license and the use of a vehicle with business insurance. 

This post is subject to an Enhanced Level Disclosure and Barring Service (DBS) check.

Magna Benefits:

We pride ourselves on providing an excellent working environment and great benefits. We look after those who work for us as we understand that without the commitment of our colleagues, we would not be able to provide the fantastic range of services to our customers. 

We offer:     

  • 25 days holiday (rising to 30 days after 5 years’ service).    
  • Pension matched up to 8%.    
  • Employee assistance & Health Care Cash Plan.   
  • Learning and Development.   
  • Company sick pay.
  • Wellbeing Portal and Colleague Voice. 
  • Mileage and Agile working.
  • Paid day a year to volunteer.   
  • Rental / Stamp Duty Loan and Credit Union.
  • Discounts on entertainment, high street shops and grocery shopping.

Our full range of benefit details can be viewed on our website under each vacancy.     

For an informal discussion about this post, please contact:   Dani Davies – Talent Acquisition Lead at: dani.davies@magna.org.uk or by mobile: 07528 974936.   

To apply please visit our website www.magna.org.uk, select Careers Tab / Current Vacancies / Role - click apply, or follow the link attached to this advert.  

Magna reserves the right to close the vacancy early should sufficient applications be received. We therefore highly recommend that you submit your application early.

About us

We’re Magna Housing, a customer-centred housing association, mainly working in Dorset and Somerset (our head office is in Dorchester) with a vision to create great homes together. We want to make sure that we constantly add value to the lives of our customers, and our colleagues, and we work hard to deliver this year on year.

Our vision of “Creating Great Homes Together” is fundamental to the work we do and we have ambitious plans to be “beyond the best” over the next ten years.

Magna prides itself on being large enough to influence but small enough to care. We are on an exciting journey – one that requires agility in how the business develops over the next decade, and different, innovative ways of working as we explore new territory.

Inclusion is important to us here at Magna, and inclusion for everyone is our commitment to making long term and deep change to become an organisation known for being inclusive and welcoming for all. We won’t achieve our vision, mission or strategy without being inclusive. It is the foundation of how we work, our culture and our values and how we adjust to make sure our customer and colleague experiences are welcoming and relevant.

Our successes come through an appreciation of difference – different perspectives, experiences, thoughts, actions and skills. All of which add value and generate innovation. Embracing difference will enable us to get it right, first time, and offer the right homes in the right place for our customers.

For further information about Magna, please visit our website by clicking here.

Our benefits

Generous holiday

This means the safety of our colleagues our customers is always our main priority.

Competitive pension

This is our mindset and our team approach to putting customers at the heart of all we do.

Wellbeing support

This is about how we treat each other and how we go about our business.

Healthcare cash plan

This is about how we all take responsibility for all our actions every day.

Learning and development

This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries.

Colleague voice

This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. ​

For more details on our great range of benefits, please download the attachment which can be found at the bottom of this page.

Always safe

This means the safety of our colleagues and our customers is always our main priority.

All about customers

This is our mindset and our team approach to putting customers at the heart of all we do.

Be kind

This is about how we treat each other and how we go about our business.

Own it

This is about how we all take responsibility for all our actions every day.

One team

This is how we come together as #teammagna, embracing our diversity and recognising that together we can achieve outstanding results. ​

Be curious

This is about how we learn about each other, our customers and our business. Learning helps make sure we all do the right thing, how we challenge convention and look beyond existing boundaries

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