Area Housing Manager
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent
Full Time - 37 hours per week
We are currently looking for an Area Housing Manager to lead and manage a housing team including undertaking regular one to ones, team meetings, appraisals and reviews to ensure that the team have the required skills and performance is appropriately managed.
What you will be doing:
- Demonstrate that we put the customer at the heart of our services.
- Lead, manage and motivate a housing team in delivering a proactive responsive housing service in a customer focused way.
- Ensure housing delivery is continually improving following feedback from customers, changing business requirements incorporating national legislative and policy changes.
- Take budgetary responsibility for the team budget.
- Maximise income through minimising rent and void loss.
- Liaise with colleagues and partners both internally and externally to ensure a consistent and holistic service is provided within the Homes Team and bpha.
We’d love to meet someone with:
- The ability to continually improve, following feedback from customers, changing business requirements incorporating national legislative and policy changes.
- Significant tenancy and neighbourhood management experience.
- Experience of budgetary responsibility for the team budget.
- Will maximise income through minimising rent and void loss.
- Will confidentially liaise with colleagues and partners both internally and externally to ensure a consistent service is provided within the Homes Team and bpha.
- Management experience.
Amongst what we offer you is:
- A competitive salary of salary £42,000 plus £2,000 car allowance
- 28 days holiday PLUS Bank Holidays
- A generous contributory pension scheme
- Private health care
- Free life assurance
- Access to an extensive suite of wellbeing services and tools including a digital gym
- Opportunities for learning and development
- Discounted gym membership
- Retail discount scheme
37 Hours to be worked at such times and on such days of the week as candidate may determine (Monday to Saturday), if they are available between such hours and days of the week as bpha may reasonably specify from time to time to meet customer and service needs
On-call every 5-6 weeks at a time for one week out of office hours.
Please note the successful candidate will need to complete a basic DBS application.
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About us
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.
We own or manage over 19,500 homes and over 500 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
- Holiday entitlement of 28-33 days a year, plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events, clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
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