Signpost Administrator

Are you passionate about making a difference to lives of children and families?

Signpost is a subsidiary charity of One YMCA and offers counselling and other therapies to support children and young people aged 5-25 years, and their families.

At Signpost, we offer a safe and confidential space for children and young people to talk about their mental health in the hope of supporting them to develop coping strategies, to build their self-esteem and confidence.

The Role: We are seeking a Clinical Administrator who is passionate about making a difference to lives of the children and families they work with. You will report to the Therapeutic Services Manager and be part of a small friendly administrative team. You will be supporting the day to day running of the organisation and its clinical and related services across the wider organisation of One YMCA.

It is essential to bring administrative experience, working with CRM systems and competency in using Outlook, Word, Excel, and similar programs. Though not essential it would be desirable to have administrative experience within a clinical or therapeutic setting.
We have a part-time Clinical Administrator role working 30 hours per week. We are open to flexible working arrangements or a job share.

Responsibilities to include and not limited to:
• Provide information, advice and guidance to children, families and Therapists.
• Receive and respond to service referrals, monitor the waiting list and schedule appointments.
• Support the data collection of all activity within Signpost
• To provide timely, accurate and up-to-date information and advice to referring professionals and families about mental health and emotional wellbeing services

Requirements:
• Preferred working days are Mon 1-5pm, Tues 2-8pm, Weds 2-8pm, Thurs 2-8pm and Fri 11am-5pm.
• Previous experience within an administrative position
• Full UK driving licence and access to a vehicle


*Please do not delay in applying as we will be interviewing on a rolling basis*


At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.


This is a  Part Time role.
Hours per week: 30
Working Pattern: Mon:11:00-17:00 / Tue: 14:00-20:00 / Wed 14:00-20:00 / Thurs: 14:00 - 20:00 / Fri: 11:00 -17:00