The Vacancy
At Castles & Coasts Housing Association (CCHA) we’re passionately committed to our social purpose, providing affordable, safe, good quality homes and communities for people to live and thrive in.
We’ve launched an exciting digital transformation programme that aims to improve customer and colleague experiences, through new technology and more efficient service delivery.
Excellent communication and engagement will be essential to the success of the programme, and we’re looking for a dynamic communications professional to help us deliver just that.
This part-time Communications Specialist role is fixed term for two years. You’ll be our communications ‘business partner’ for the delivery of the programme, supporting organisational and cultural change. We’re looking for a skilled and innovative storyteller that’s experienced in communications planning and creating and delivering engaging content using a range of digital and other channels to reach different audiences.
You’ll be part of our communications team, which makes sure our internal and external communications meet the diverse needs of our residents and colleagues, and helps protect our brand and reputation. You’ll be based at either our Carlisle or Newcastle offices, and we can offer the flexibility of hybrid working depending on the needs of the programme.
If you like what you’ve read, and you would like the chance to make a real difference as part of our digital transformation programme, apply now, making sure you tell us how you feel you can add value and dynamism to our team. The successful candidate will be rewarded on all levels in a great place to work and a great team of people to work with!
You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click “Apply Now” to complete our online application.
Closing date for applications: Sunday 15th June 2025
Interview date: Tuesday 24th June 2025
The Company
The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.
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Castles and Coasts Housing Association Privacy Statement
The following explains how we Castles & Coasts Housing Association (CCHA) (The Data Controller) intend to use the information you provide in your application, our reasons for requesting it, who will have access to it and your rights, For any additional information you require, please refer to our full privacy policy - https://castlesandcoasts.co.uk/privacy
What information do we collect from you?
We collect information that is specifically provided by you as part of an application process. We will collect the following (but not limited to):
We are using Contract as our legal basis for processing, which means we can use your details and information so that we may assess your suitability for employment with us, as well as carry out our statistical analysis of recruitment.
Why do we collect this information and who do we share it with?
"If in this vacancy we accept a CV, we may redact it to remove identifiable data, such as dates of education, your name and your address, in line with our existing recruitment policy and processes to ensure fairness."
Details you provide in this application:
We will store your application data for 12 months after the vacancy has closed. After this period, it will be fully anonymised.
How can I access the information you hold about me? Your rights
We are dedicated to providing reasonable access to visitors who wish to review the personal information retained when they apply via our website site and correct any inaccuracies it may contain. If you choose to register, you may access your profile, correct and update your details, or withdraw your details at any time. To do this, you can access your personal profile by using the secure login. In all cases we will treat requests to access information or change information in accordance with applicable legal requirements.
You have the following rights in relation to the way in which we deal with your personal data:
Within your candidate account, you can also use the Download Data feature to generate an XML file of the current data we hold on you that you have provided and/or have access to within the account.
Where you exercise your right to object or withdraw your consent we may process your personal data without your knowledge or consent where we are permitted or required by law or regulatory requirements to do so. In such a case, we will not process more personal data than is required under the circumstances.
If you are not satisfied by our actions, you can seek recourse through our internal complaints procedure. If you remain dissatisfied, you have the right to refer the matter to the Information Commissioner (www.ico.org.uk) or seek recourse through the courts.
To continue creating your account, please read the privacy policy and tick the box below
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