Digital Delivery Manager
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Digital Delivery Manager
Why are you here?
The Digital Delivery Manager will work with the Head of Business Application to deliver mobile applications for the business, continually improving how services are delivered to our valued customers both internally and externally.
What you’ll be doing
- Identifying and documenting requirements for applications ;
- Developing and maintaining a comprehensive understanding of Great Places’ existing technology landscape in order to contribute to the overall digital roadmaps, aligning future technologies with current technologies;
- Ensure seamless integration of mobile applications with backend systems and data sources using secure APIs and middleware where necessary;
- Reviewing the external market to identify potential delivery partners;
- Working with the Procurement Team to procure third party services to deliver functionality;
- Managing the development and delivery of applications by third parties ensuring that they are delivered to spec, quality and cost requirements through effective contractor management;
- Manage the delivery and rollout of digital applications,
- Championing user-centred design principles, ensuring solutions are co-developed with business stakeholders and informed by real customer needs and feedback;
- Stakeholder management with current and future application owners.
What you’ll need
- Experience in mobile application design and delivery.
- Experience of secure design practices
- Experience of successful application delivery with a third party as the delivery entity.
- Ability to articulate and translate complex technical solutions to inform and influence colleagues from different areas of the business
- Ability to translate business requirements into functional and technical specification documents for third party delivery partners.
- Be able to write clear reports and presentations to a variety of audiences and in a variety of mediums e.g. formal written reports, workshops, online or face-to-face
- Have excellent stakeholder management skills
- Innovative approaches to problem solving and/or devising inventive and creative solutions.
- Be able to analyse and research new technologies
- Perform proof of concept or prototyping exercises to demonstrate or evaluate the feasibility and potential benefits of applying a particular technology to a business problem
- Be able to work under pressure e.g. to deliver against challenging deadlines
- Team player, able to work collaboratively cross-function to achieve a common organisational goal, understanding the needs, objectives and constraints of stakeholders in other disciplines and functions.
- To be customer focussed
- Confident in challenging existing approaches to identify opportunities for improvement, and committed to learning from setbacks to inform future success.
- Self-motivated, proactive and able to work on own initiative
What we need from you
- Willingness to share learning with peers, guide, train and to coach others
- Great people skills and a track record in change management
- Professional and value led with integrity, inclusivity and respect for diversity
What we give you in return for your hard work and commitment
- Pension ¦ DC scheme (up to 10% contribution from both colleagues and Great Places)
- WPA ¦ Healthcare auto enrolled at no contribution level with £1250 of savings available - option to increase & add family members
- Annual leave ¦Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
- Professional fees ¦ The business pays the cost of one professional membership fee for each colleague
- The Market Place ¦high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
- Health and wellbeing initiatives ¦ Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing
INTERVIEWS WILL TAKE PLACE WEEK COMMENCING 9TH JUNE 2025
The Company
Great Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.
You can find details of our story, our vision and our values here.
At Great Places, we are committed to using inclusive hiring practices. By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive. We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.
We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at recruitment@greatplaces.org.uk.
The Benefits
The Benefits
Pension
WPA
The Market Place
Annual Leave
Reward & Recognition
Help with transport
For more information about our benefits and rewards, visit our careers page.
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