Empowering
Inclusive
Committed

Systems Implementation Manager - Property Services

Location Hybrid working - Tower Hill, London and homeworking
Salary £60,000 pa
Fixed Term Contract/Full time/37.5 hours per week
Mergefield Title {Mergefield Value}

This is a Contract, Full time vacancy that will close in {x} days at {xx:xx} BST.

Are you passionate about modernising property services systems to support a mission-driven organisation?

St Mungo’s is transforming its systems to better support colleagues and clients experiencing homelessness. As Property Systems Business Lead, you will lead the implementation of new Property Services systems over an 18 month fixed term contract, ensuring alignment with policies and a seamless user experience. Working closely with the Director of Property Services, and collaboratively with a variety of teams across St Mungo’s you will focus on key responsibilities:

  • Act as the voice of the user, ensuring the system meets operational needs.
  • Utilise expertise in property services and social housing to identify and navigate challenges.
  • Oversee procurement, delivery, stakeholder engagement, and implementation.
  • Work closely with the Project Manager to ensure timely delivery of the project.
  • Drive continuous improvement in property-related systems and processes.

About You

We need a strategic, solutions driven leader passionate about modernising property services in a complex organisation. If you have experience in social housing or charity environments, with expertise in Asset Management, Property Systems, or system change, we encourage you to apply.

  • Proven success in driving change, improving services, and meeting deadlines in complex settings.
  • Strong time management, prioritisation, and change management skills.
  • Highly organised, adaptable, and thrives in evolving environments.
  • Excellent stakeholder management, balancing user needs with business goals.
  • Strategic thinker with attention to detail, assessing cross-functional impacts.
  • Good communication skills, able to use influencing and negotiation skills and build relationships.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

When you're ready to apply click the ‘Apply Now’ Button to submit your CV and answer a few questions to demonstrate your suitability.

To find out more and apply please go to the St Mungo’s careers page on our website. 

Closing date:  16 June 2025

Interviews: 30 June 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night.

We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients. 

Below are some of our key focus areas to improve both our candidate and colleague experience:   

  • A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.
  • Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
  • A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
  • Mandatory Diversity & Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.
  • In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website. 

Want to find out more? Click here to visit our Equality, Diversity & Inclusion page.

We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. 

These include:

  • Agile working model for suitable roles.
  • Supportive flexitime and toil arrangements.
  • 28 days annual leave rising to 31 after five years’ service.
  • Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.
  • Financial wellbeing platform offering loans, advances and saving options.
  • Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
  • Employee Assistance Programme and access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice.
  • Cycle to Work scheme and interest free season ticket loans.
  • Discount vouchers including gym, retail, food & drink, travel, electricals and more.

Want to find out more? Want to find out more? Click here to visit our Work For Us page. 

At St Mungo’s we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That’s why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo’s.  

These include: 

  • Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
  • Steps into Management programme to support colleague progression.
  • Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

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