Salary: Starting from £71,000, depending on experience
Location: UK - Newcastle Upon Tyne or London
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Published

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Closing

in X days

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Role Purpose:

The role involves ensuring smooth and cost-effective resolutions for a variety of FD&D claims, while building and maintaining strong relationships with Members and brokers. You'll be a mentor and guide to your colleagues, sharing your expertise and supporting their growth. Collaboration is key, as you'll work closely with different functions like P&I Claims, Loss Prevention, and Underwriting. You'll also be involved in preparing reports, assisting with audits, and supporting business development activities. Your efforts will help create a high-performing, inclusive team environment.

Key Responsibilities

  • Handling a high-volume and variety of FD&D claims, including complex matters, for owners and charterers in accordance with the FD&D policies and procedures; ensuring claims are resolved in an efficient and cost-effective manner. 
  • Managing relationships with Members and brokers, ensuring they receive the highest levels of service. 
  • Mentoring, supervising and managing colleagues working within the sector, as required by functional or sector management, and taking responsibility for sharing knowledge and skills with less experienced colleagues.  
  • Close collaboration with colleagues working within the P&I Claims, Loss Prevention, and Underwriting functions in terms of claims handling, identifying risk trends, and relationship management. 
  • Preparing agendas, reports, and informing the sector of any significant developments, as required by functional or sector management. 
  • Assisting with audits and peer reviews and assisting to develop and improve claims handling and operational processes. 
  • Working closely with the Head of FD&D Claims and other colleagues, as required, to support any business development activities and networking with Members and customers (locally and overseas). 
  • Supporting the sector to build and maintain a high-performing and inclusive team environment, while collaborating with our enabling functions. 
  • Maintaining a detailed understanding of, and acting in accordance with, company-wide, functional, and sectoral rules, policies, guidelines, and procedures. 
  • Actively contributing to claims initiatives and Expertise Teams. 

About you

Skills/Qualifications/Experience

Essential

  • England & Wales qualified Solicitor or overseas equivalent, with a minimum of 3 years PQE.
  • Experience handling FD&D claims including more complex matters.
  • Good planning and organisational skills with the ability to cope with demanding workloads.
  • Ability to deal with cases in a controlled, efficient, and cost-effective manner.
  • Communicates effectively.

Desirable

  • Understanding of FD&D Rules
  • IT Literate with the ability to quickly adapt to new systems.
  • Efficient and effective administration skills

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. 

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. 

We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.  

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

Benefit 1

Benefit 2

Benefit 3

Benefit 4

  • Innovation

We are creative and fearless in our work.

  • Accountability

We take ownership of our work and lead from the front.

  • Teamwork

We collaborate widely and build supportive environments.

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group. 

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence. We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

The usual stuff

A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.

Flexible working

We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.

Taking care of you

Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.

Social events

We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the cub.

Empowered

By being trusted, inspired and developed

Giving

Showing we care by sharing our attention, experience and expertise

Courageous

Challenging relentlessly to create better outcomes

Inquisitive

Embracing diverse perspectives and fresh possibilities

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