This is a Temporary, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The Vacancy
Come and join our IT Service team!
We are looking for a Client System and Product Onboarding Administrator to join us on a 13-month Fixed-Term Contract.
We have an exciting opportunity to join us as a Client System and Product Onboarding Administrator. In this role you’ll support our new clients by assisting them with additional product and service set ups. You’ll be responsible for ensuring the accurate processing of documentation and incorporating new and changed services. We are one of the UK’s most innovative and exciting companies to work for in this sector with lots of awards to be proud of. As part of this role, you’ll have the option to work from home, in office or a mixture of both.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look at the below to understand what you'll be doing in your role as a Client System and Product Onboarding Administrator at Evri!
Accurate and timely data entry for client set up.
Validation of test output labels and files.
Documentation of new processes introduced by the various project teams.
Maintenance of existing process documentation.
You will manage tasks/incidents/requests relating to onboarding to ensure SLA compliance.
Ensuring all onboarding reporting is up to date.
Still interested? Great news!
We are looking for:
Demonstrable organisational and analytical skills, including the ability to prioritise effectively.
Excellent written and verbal communication skills, with the ability to communicate at all levels to different stakeholders.
Proficient IT skills.
Knowledge of ITIL and IT Service Management principles desirable.
Desirable knowledge of ‘Service now’.
At Evri, we know we only grow if our people do too. That’s why we’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re on a journey to better represent the customers we serve around the UK. We’re committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business.
We are Evri. Where everyone is welcome
We’re excited for the future. Let’s deliver it together.
About Us
Every parcel, every person, every place – every delivery made for you.
Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.
Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.
And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.
But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.
Our Benefits
Free digital GP service for all colleagues and their family
Wagestream - access a portion of your earned income before payday
Free basic Will and discounted partner mirror Will for all colleagues
Bonus schemes (grade dependent)
50% discount on sending parcels through Evri
Cycle to Work scheme
Company funded Life Assurance
Employee Assistance Programme with free counselling
Retailer discounts
Great career progression
Up to 26 days holiday
Voluntary flexible benefits at discounted corporate rates
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